Healthcare Assistant (HCA)

• Phlebotomy (venepuncture)
• Measuring blood pressure, height, weight and BMI
• ECG recordings
• NHS Health Checks
• New patient health checks
• Urinalysis and specimen management
• Supporting chronic disease monitoring clinics
• Infection prevention and control activities
• Stock monitoring and clinical room preparation
• Maintaining accurate patient records using the clinical system

• Record blood pressure measurements, including the use of manual techniques.
• Measure height, weight and BMI.
• Record pulse rates and oxygen saturation levels.
• Conduct NHS Health Checks, if required.
• Perform venepuncture (blood sampling).
• Undertake ECG recordings.
• Carry out new patient health checks.
• Perform urinalysis and pregnancy testing.
• Support smoking cessation and lifestyle advice under guidance.
• Administer vaccinations where appropriately trained and authorised.
• Carry out simple wound care and dressings as delegated by a registered clinician.
• Assist with chronic disease monitoring clinics.
• Act as a trained Chaperone.
• Assist in the delivery of minor operation and specialist clinics. This includes the preparation of clinics, assisting the clinician, and competent in Basic Life Support.

• Maintain clean clinical environments.
• Clean and prepare treatment rooms and equipment.
• Follow infection control policies and procedures.
• Ensure safe disposal of clinical waste and sharps.

• Monitor and maintain clinical equipment.
• Report faulty equipment promptly.
• Check emergency equipment and medicines as required.
• Order and monitor stock levels of clinical supplies.

• Prepare consulting and treatment rooms.
• Ensure patient records are updated accurately.
• Assist with recall systems and patient invitations.
• Manage specimen collection and transportation procedures.
• Code clinical information where required.
• Support reception and administrative teams when necessary

Essential

• Good interpersonal skills
• Ability to care and deal tactfully and empathetically with patients
• Demonstrates motivation, reliability and commitment
• Ability to use own judgement and initiative.
• Able to work calmly under pressure.
• Able to work as part of a team and autonomously.
• Able to work with competing priorities.
• Flexible regarding working hours.
• Tidy and presentable appearance.
• Ability to work with a high patient throughput and a pressurised environment on a daily basis.
• Time management skills to manage own consultations within clinics.
• Full UK driving license

Essential

• Excellent Communication Skills
• Good IT and record-keeping skills
• Ability to work as part of a multidisciplinary team
• Good organisational skills
• Trained and competent in venepuncture
• Understanding of confidentiality and data protection
• Understanding of infection, prevention and control
• Awareness of safeguarding role and responsibilities
• Ability to work with a high patient throughput and a pressurised environment on a daily basis.
• Time management skills to manage own consultations within clinics