Health & Wellbeing Coach

The Health & Wellbeing Coach will be

responsible for delivering group and one to one sessions on all aspects of

health and wellbeing. The coach will play a critical role in engaging patients

and use health coaching techniques to support them to take an active role in

their health.

You will work in a variety of venues in general practice and the

community. You will work collaboratively as part of our friendly personalised

care team and also with our individual practices and with professional links. Teamwork, flexibility, enthusiasm, and the ability to

prioritise tasks effectively are essential skills.

We are committed to the ongoing development of our team, which includes mandatory

and developmental training for all our staff. Team members are encouraged to

highlight any training they feel would benefit them in the achievement of their

role

We are looking for an individual who will play a role in engaging

patients and use health coaching techniques to support them to take an active

role in their health and wellbeing. The Health and Wellbeing Coach is

responsible for delivering group and one to one sessions to improve patient

health outcomes.

The coach will play a critical role in engaging patients and encouraging

them on the benefits of making changes. This is a new role in our PCN and as

such the coach will be able to help shape and develop the role based on their

particular passion such as, healthy eating, physical activity, improving mental

health etc, using health coaching techniques.

The health and wellbeing coach will work closely with those of low to

medium complexity who will usually have 1 or more long term conditions.

The post holder will have a key role in helping to raise the local

populations awareness of the support groups and opportunities available to

assist them in achieving their health and wellbeing goals.

As a whole, your role and skills will support and encourage the

prevention of developing further illness, or the deterioration of existing

long-term conditions.

Identification of people with

long term conditions and low knowledge skills and confidence to manage their

health and wellbeing

Providing support (clinical or

non-clinical) to a cohort of patients who will benefit from proactive health

management and care including being the single point of contact for the person

or carer to simplify access and coordination of services

Playing a health and wellbeing

coaching role; teaching and supporting patients/carers to understand and manage

their own conditions and maintain an independent lifestyle through health

coaching techniques to encourage patient activation

Supporting the development of

personalised patient care plans, liaising with the practice team, patient/carer

and the complex care team as appropriate.

Proactively supporting

practice targets for number of patients who have seen a health coach

Proactively outreaching to

patients on a regular and agreed basis

Where appropriate take and

record patient observations such as BP/weight/BMI and when trained carry out

phlebotomy to assist.

Playing an active role in MDT

meetings if required (regular practice meetings to discuss high risk and / or

complex patients) by gathering information and being prepared to update the

team on patient progress towards goals etc. (as per their care plan)

Coordinating patient visits to

primary care amongst the primary care team, ensuring efficient and effective

visits for the patient cohort

Map and connect community

activities/ resources at a locality level including supporting the development

of a network of community health champions.

Support the delivery of

community based public health initiatives such as physical activity, healthy

eating and social connectedness.

Build and maintain strong

links with the voluntary sector, supporting the voluntary and statutory sector

to network and improve partnership working

Contribute to keeping the

community directory up to date for their allocated area

Support delivery of systematic

self-care support plans for those with Obesity, COPD, Diabetes, Pre-Diabetes,

CVD and multiple long-term conditions.

Managing the effective use of

available resources and services to provide constant standards of care in terms

of both quality and quantity

Adopting a multi-disciplinary

and multi-agency approach to care, ensuring that all aspects of the patients

needs are met

Understand when it is

appropriate or necessary to refer people to other health professionals/agencies

Ensure the patient record is

accurately updated and maintained

Manage waiting lists if

appropriate

Understand the barriers for

individuals/groups in accessing support in the community, and use this insight

in developing community-based support, working as part of the wider social

prescribing model

Promote the service within the

Primary Care Network, both for users and clinicians, building positive working

relationships

Contribute to and work with

others to organise awareness raising events for services that help support

people to improve their health and wellbeing

Communicate effectively with

colleagues, patients and carers so that information is shared to meet patients

needs

The post holder will have a

key role in helping to raise the local populations awareness of the support,

groups and opportunities available to assist them in achieving their health and

wellbeing goals.

The post holder will

Comply with the organisations policies and procedures

FURTHER AREAS OF RESPONSIBILITY

Durham Coast

Primary Care Network is an innovative, dynamic PCN combining 4 local GP

Practices based in the Easington area, with a population of over 33,000

patients. We are continually

seeking new ways to support and improve local healthcare services to our

patient population.

Experience

Qualifications

Other