Health Centre Receptionist
City Health Care Partnership CIC
Hull, HU7 4DW
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
2 September 2026
2 days left
Job description
You'll support patients and visitors through front of house reception services, helping them access care smoothly and feel welcomed. You'll be part of...
- Welcome patients and visitors in a friendly, professional way
- Manage a busy reception, including answering calls and booking enquiries
- Direct patients to appointments and support clinical teams
- Keep records accurate and up to date using digital systems
- Provide flexible cover across reception sites when needed
What we're looking for
- Strong organisation skills with good attention to detail
- Clear communication and a calm, approachable manner
- Flexibility to work across different sites and shift needs
- Level 3 qualification in Business Administration or Customer Service, or equivalent experience
- Word processing skills to OCR Level 2 or ICDL standard
- Experience in an NHS setting is helpful but not essential
We welcome applicants from all backgrounds and value different experiences to help us deliver kind, inclusive care for everyone. The post is a mobile role covering the 17 health centres in Hull and East riding
Please see the job description and person specification attached to this job advert for full details on the role.
At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard at CHCP you have a real voice.
Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.
As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.
Qualifications
Essential
- Level 3 in Business Administration/Customer Service or equivalent level of knowledge and experience
Desirable
- Word processing to OCR level 2 standard or ICDL
Knowledge
Essential
- Comprehensive knowledge of a range of administration procedures and practices.
- Knowledge of a range of software programmes including Microsoft Word, Excel, Outlook.
Desirable
- Knowledge of SystmOne functions and other clinical reporting systems
- Knowledge of clinic/appointment programmes
- Knowledge of making every contact count (MECC)
Experience
Essential
- Previous experience of working in an office environment and carrying out general office/administration procedures
Desirable
- Previous experience of patient appointment booking systems e.g sytstmOne
- Previous NHS experience or working with the public
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
19 August 2026
Last checked
20 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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