Health Care Support Worker

• Provide compassionate and empathetic care and support to patients with life-limiting illnesses and their families, respecting their dignity, choices, and cultural preferences.
• Assist patients with personal care tasks, including bathing, toileting, dressing, and feeding, ensuring their physical comfort and well-being.
• Support patients with mobility, transfers, and positioning, using safe manual handling techniques and equipment as required.
• Facilitate late discharge and support overnight admissions into hospice care.
• Monitor patients' vital signs, symptoms, and general condition, reporting any changes or concerns to the Head of Hospice at Home.
• Document patient observations, care interventions, and other relevant information accurately and timely in accordance with hospice policies and procedures.
• Assist patients with activities of daily living, including meal preparation, serving, and feeding, ensuring their nutritional needs are met and dietary preferences are respected.
• Support patients in engaging in recreational activities, hobbies, and social interactions to promote their well-being and quality of life.
• Maintain a clean, safe, and comfortable environment for patients, ensuring their rooms and communal areas are tidy, well-stocked, and free from hazards.

• Provide compassionate and empathetic care and support to patients with life-limiting illnesses and their families, respecting their dignity, choices, and cultural preferences.
• Assist patients with personal care tasks, including bathing, toileting, dressing, and feeding, ensuring their physical comfort and well-being.
• Support patients with mobility, transfers, and positioning, using safe manual handling techniques and equipment as required.
• Facilitate late discharge and support overnight admissions into hospice care.
• Monitor patients' vital signs, symptoms, and general condition, reporting any changes or concerns to the Head of Hospice at Home.
• Document patient observations, care interventions, and other relevant information accurately and timely in accordance with hospice policies and procedures.
• Assist patients with activities of daily living, including meal preparation, serving, and feeding, ensuring their nutritional needs are met and dietary preferences are respected.
• Support patients in engaging in recreational activities, hobbies, and social interactions to promote their well-being and quality of life.
• Maintain a clean, safe, and comfortable environment for patients, ensuring their rooms and communal areas are tidy, well-stocked, and free from hazards.
• Provide emotional support and companionship to patients and their families, actively listening to their concerns and offering reassurance and empathy.
• Collaborate effectively with multidisciplinary team members, including nurses, doctors, social workers, and therapists, to ensure coordinated and holistic care for patients and families.
• Participate in team meetings, case conferences, and care planning sessions, contributing insights and observations to inform patient care plans and goals.
• Provide supervision and guidance for volunteers, working with the Volunteer Manager when necessary to maximise volunteer impact.

• 24-hour, 14-bed Inpatient Service
• 24-hour Hospice at Home Service

• Complementary therapies & hairdressing
• Counselling and Bereavement Support for adults, children and teenagers
• Day services with individual and group sessions
• Family memory events
• Occupation therapy and physiotherapy
• Social work
• Spiritual care
• Tailored experiences for patients and loved ones

Essential

• Strong communication and interpersonal skills, with the ability to build rapport and establish trusting relationships with patients and families.
• Excellent organisational and multitasking abilities, with attention to detail and the ability to prioritise tasks effectively.
• Compassionate, patient-centered approach to care, with a genuine commitment to supporting individuals and families facing life-limiting illnesses.

Essential

• Previous experience working in a healthcare or social care setting.
• Knowledge of and adherence to relevant policies, procedures, and regulations governing healthcare delivery and patient safety.

Desirable

• Basic clinical knowledge within a relevant setting.
• Experience working in a palliative or end-of-life care environment.
• Experience working with SystmOne
• Experience working with Volunteers.

Essential

• Passionate about the mission and values of Rotherham Hospice
• Passionate about the mission and values of Rotherham Hospice
• Friendly, approachable and customer- focused
• Excellent Communication
• Positive Attitude
• Flexible and Adaptable
• Full UK driving license (For Hospice at Home roles)