Health Care Assistant/Trainee Healthcare Assistant

Depending on your training and level of competency, duties may include:

Full training will be provided for all the above.

Purpose

To assist the GPs and practice nurse team in the service and

delivery of the care management of the practice population.

Responsible to

Senior practice

nurses, practice manager and, ultimately, the GP Partners

The post holder works under indirect supervision of the

practice nurse team leader and undertakes task and duties delegated by the

practice nurse team leader or a suitably qualified regulated professional. They

will work collaboratively with the general practice team to meet the needs of

patients, following policy and procedures while providing supervision to more

junior staff.

Communication

Communicate effectively with other team members

Communicate effectively with patients and carers,

recognising their needs for alternative methods of communication.

Take responsibility for own developmental learning and

performance, including participating in supervision

Take responsibility for maintaining a record of own

personal development

Work with management on any new training requirements

To recognise and

understand the roles and responsibilities of individuals working in the primary

health care team

Be aware of the

legal issues pertinent to the role of a basic HCA

Health, safety and security

Use appropriate infection control procedures and maintain

work areas in each clinical room so that they are clean, safe and free from

hazards reporting of any potential risks identified, including:

equipment

infection Control measure

chain

safe storage, rotation and disposal of vaccines and drugs within area of

responsibility

the general principles of first aid and resuscitation to be able to undertake

initial actions as appropriate

aware of statutory child health procedures and statutory local guidance and

referral criteria

procedures within the workplace, including fire procedures, maintaining

documentation, monitoring and maintaining of equipment and furniture within

your area of responsibility

the computer monitor safely

able to identify the risks to health of microbiological and chemical hazards within

the working environment according to the Control of Substances Hazardous to

Service improvement

Be aware of and, if appropriate,

assist in current clinical audit

Work with colleagues in the team on the

development of current and new services and other initiatives

Deal with requests from patients

and clinical staff for health information leaflets

Alert

other team members to issues of quality and risk in the care of patients

Ensure

own actions are consistent with clinical governance systems

Practice

in accordance with agreed standards of care

Enable patients to access appropriate

professionals in the team

Ensure

stock items under your control are ordered and available in the treatment and

consulting rooms

how clinical governance affects the HCA role and bring to the attention of more

senior staff any specific risk situation

Know the practice's policies, especially the

whistle-blowing policy, available in the practice staff handbook

able to manage your own time effectively

Equality and diversity

Act in Ways that recognise the importance of

people's rights, interpreting them in a way that is consistent with procedures

Respect the privacy, dignity, needs and beliefs

of patients and carers Understand basic legal and communication issues

regarding child abuse, family violence, vulnerable adults, substance abuse and

addictive behaviour

Act as a chaperone

Clinical skills health and

well-being

Undertake, record and follow guidelines for the

tasks for which you have received appropriate training:

Urinalysis and preparation of specimens for

investigation by the pathology laboratories.

Measuring

and recording following physiological measurements in routine presentations,

And for premedical checks

patient observations including blood pressure, pulse, height, weight and BMI

ECGs

monitoring clinics

Experience