General Practice Assistant
Islington Central Medical Centre
London, N1 1SWView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
30 October 2026
31 days leftJob description
Islington Central Medical Centre is excited to be adding the role of general practice assistants (GPAs). GPAs provide support to GPs and the practice ...
- Providing a support role for GPs
- Undertaking administrative tasks and basic clinical tasks to
help free up and redistribute GPs time
- Undertaking reception duties such as booking patient appointments, telephone calls and patient queries
- Contribute to making appointments run smoother and better
the patient experience
- Reduce the clinical administrative burden
- Previous experience working with EMIS
- To work under direct supervision and take instructions form the GPs and /or senior members of the admin team and senior management .
- Pay: Starting at £26,000
- Starting date: Waiting for right candidate- open
- Excellent organisational and administrative skills, being proficient in word and excel
- Working knowledge of EMIS and Docman useful, as work will involve using both
- Working knowledge of ERS useful, as work will involve knowing how to process ERS
- Arrange appointments, referrals
tests and follow-ups
- Assisting senior GPs with administrative burden (include health processing forms, dealing with complaints with supervision and dealing with cancer safety netting)
- Undertake reception duties/ care navigation work on a daily basis, this includes booking patient appointments, patient queries, and answering telephone calls
- Assisting the management team with rotas, complaints and claims
- Acting on behalf of the GP to liaise with outside
agencies
- Monitoring the practice emails and responding
- Assisting with attaining QOF targets
- Involvement in the management of long term conditions
- Chase letters and results
- Maintain patient confidentiality
For all above areas where required, training will be provided
Our practice ethos is to strive towards a partnership
between patients and health professionals based on the following key facets
We endeavour to treat all our patients with dignity, respect
and honesty. Everyone at Islington Central Medical Centre is committed to
deliver an excellent service. We ask all patients to highlight any
discrepancies and to offer the same commitment in return.
We treat patients and illnesses. This means that we are
equally interested in the physical, psychological and social aspects of an
individual's care.
Continuity of Care and the Therapeutic relationship
Building and maintaining a strong relationship between
doctors, health professionals, and patients is essential to the way we work.
This is especially so in the management of ongoing problems or long-term
illness. In these circumstances we would encourage patients to continue seeing
the same health professional and wherever possible we will facilitate this
through our appointments system.
We are committed to the ongoing professional development of
our clinical and non-clinical team. We believe in life-long learning and all
staff undergo an annual appraisal where learning and development needs are
identified. We also recognise the benefit of supported learning for our
patients and families in enhancing your ability to manage and deal with both
self-limiting and long-term illnesses.
Qualifications
Essential: - GCSE grade 1-C in English and Maths (or equivalent); - Completed the Care Certificate
Desirable: - Previous experience with EMIS, Docman and ERS; - Working in a GP Surgery
Experience
Essential
- Experience working with the general public
- Experience in administrative roles
- Experience working in a healthcare setting
- Good knowledge of word and excel (good IT and organisational skills)
- Strong IT and administrative skills
- Previous knowledge of EMIS
Desirable: - Experience of working in primary care; - Experience in undertaking reception duties
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
23 September 2026
Last checked
28 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Similar roles
Explore related