General Practice Assistant (GPA)
Diamond Health Group
Yeovil, BA20 1UJView on map(opens Google Maps in a new tab)
Salary
£13.84
Contract
Permanent
Hours
Not specified
Closing date
3 November 2026
15 days leftJob description
We have an exciting opportunity for a General Practice Assistant (GPA) to join the team at Diamond Health Group. We are a well-established GP practice...
The post holder will provide both administrative and medical secretarial support to the practice team to ensure the smooth running of patient services.
Duties include extracting information from clinical correspondence, accurately coding and updating patient records.
The role involves providing a medical secretarial service, including processing referrals (including e-referrals), arranging appointments and diagnostic tests, and liaising with external organisations such as hospitals and specialist services.
The post holder will support QOF requirements through patient recalls for chronic disease management and maintain accurate clinical records and data quality.
The post holder will manage incoming clinical correspondence, prioritise GP actions, and signpost tasks to appropriate teams such as prescriptions.
Additional duties include supporting administrative and project work for the management team, assisting with meeting actions and follow-up, and completing basic (non-opinion) forms for GP approval, such as insurance and benefit-related documentation.
This role provides a key support function within the general practice team, combining administrative and medical secretarial responsibilities to support the delivery of patient care.
- Clinical coding and accurate updating of patient records following review of clinical correspondence
- Processing referrals (including e-referrals), arranging appointments and diagnostic tests, and supporting referral tracking
- Reviewing and actioning laboratory results in line with practice protocols
- Providing medical secretarial support, including managing clinical correspondence and liaising with hospitals and external agencies
- Completing basic (non-opinion) forms for GP review and signature (e.g. insurance and benefit-related forms)
- Supporting QOF activity through patient recalls for chronic disease management
- Assisting with meeting administration, action tracking, and follow-up
- Supporting administrative tasks and project work as required across the practice
Full training will be provided. This is a varied and important role within a supportive and forward-thinking primary care environment.
Full job description can be found attached.
Employment is provided by the Yeovil Primary Care Network and the role is based at Hendford Lodge Medical Centre. The Yeovil Primary Care Network is an NHS collaboration between five GP practices: Penn Hill Surgery, Ryalls Park Medical Centre, Preston Grove Medical Centre, Diamond Health Group, and Oaklands Surgery.
Primary Care Networks (PCNs) are a key building block of the NHS Long Term Plan, bringing general practices together to work at scale. This collaborative approach supports improved recruitment and retention of staff, more sustainable management of financial and estates pressures, and the development of a wider range of services for patients. It also enhances integration with the broader health and care system.
Diamond Health Group is located in central Yeovil, with a branch site at Abbey Manor Park. We offer 27 days annual leave per year (pro rata) and NHS Pension Scheme membership.
Experience
Essential
- Experience of clerical and administrative work
- Experience of working with the general public
- Experience of using Microsoft Office applications (Word, Excel, Outlook)
- Experience of prioritising own workload in a busy working environment
Desirable
- Experience of working in a GP practice or healthcare environment
- Experience in medical secretarial duties (including typing, referrals and correspondence management)
- Experience of processing referrals and dealing with external organisations (e.g. hospitals)
- Experience of using clinical systems such as EMIS Web
- Experience of clinical coding
Knowledge & Skills
Essential
- Excellent written and verbal communication skills, including the ability to listen, discuss and inform clearly
- Excellent organisational skills with strong time management and ability to prioritise workload
- Ability to build strong working relationships with colleagues at all levels
- High degree of accuracy and attention to detail
- Ability to work independently and as part of a team and promote good team working
- Excellent IT skills, including Microsoft Office and Outlook
- Ability to use clinical systems effectively
- Ability to accurately extract, interpret and code information from clinical correspondence into patient records
- Understanding of patient confidentiality and data protection requirements
- Ability to manage multiple demands and work under pressure
Desirable
- Familiarity with EMIS Web or similar clinical systems
- Knowledge of NHS primary care systems, referral processes and pathways
- Understanding of medical terminology
Qualifications
Essential: - GCSE Grade A-C Maths and English or skills level 2 Maths and English or equivalent; - Willingness to undertake relevant training for the role
Desirable
- Qualification in a health or social care related subject
- Administration or secretarial qualification (e.g. AMSPAR, NVQ Level 3 or equivalent)
- Further training relating to medical administration or clinical systems
Personal qualities
Essential
- Strong customer/patient focus
- Professional, empathetic and approachable manner
- Ability to use own judgement, initiative and common sense
- Ability to cope with multiple demands and work under pressure
- Flexible and adaptable approach to work
- Positive attitude and self-motivated
- Ability to work as part of a multidisciplinary team
- Honest, reliable and maintains integrity at all times
- Willingness to undertake training and continuous professional development
Other
Essential: - Willingness to undergo a DBS check; - Hepatitis B immunity or willingness to undertake immunisations required for the role
Desirable: - Full and clean UK driving licence
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
6 October 2026
Last checked
8 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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