Facilities Helpdesk Co-ordinator
Bedfordshire Hospitals NHS Foundation Trust
Luton, LU4 0DZ
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
13 September 2026
13 days left
Job description
An opportunity has arisen to become a member of the Facilities Helpdesk team. The post is a permanent position. The hours of work are on a three week ...
Log Bed Maintenance calls to appropriate contractor
Book Discharge transport with approprite provider
Booking Couriers and Taxi for Trust
The candidate should have good communication & I T skills. The applicant will need a flexible approach and be able to work both, in a team and on their own initiative.
The applicant will need to be enthusiastic and adaptable within the Helpdesk and its varied roles.
The applicant would be dealing with all types of Estates and transport requests from across the Trust and dealing with the general public as well. They will be working in a busy environment and must be able to prioritise calls and workloads.
Please note this vacancy will close before the advertised closing date if sufficient suitable applications are received.
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.
All new staff will be subject to a probationary period covering their first six months in post.
Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.
QUALIFICATIONS & TRAINING
Essential
- Qualifications GCSE English and Maths
Desirable
- -NVQ level 3 or experience in Customer Care
EXPERIENCE/ KNOWLEDGE
Essential
- Knowledge of & ability to use the software program
Desirable
- Experience Switchboard / Call Centre
COMMUNICATION SKILLS
Essential
- Good verbal and written skills
Desirable
- Ability to exercise judgement & implement actions
Logistics
Essential
- Logistics Background
Desirable
- 2 Years experience
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
28 August 2026
Last checked
30 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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