External Activity Analyst- Out of Area Referral Management

The role will cover

Managing the Health Board's Out of Area Referral process which will involve developing strong relationships with stakeholders across Wales and England.

Working with clinicians, GPs and healthcare providers to ensure referrals are managed effectively.

Analysing healthcare datasets to identify trends, anomalies and opportunities for savings.

Validating activity and challenging inaccurate charges from external providers.

The role is varied and a unique opportunity due to its remit within the Commissioning Finance team. One day you could be supporting a review panel for a complex patient referral, the next you could be challenging provider data worth thousands of pounds, identifying opportunities to improve commissioning arrangements, or producing insight for senior management teams.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

The key role for the post holder will be to manage Out of Area referrals against the ABUHB Out of Area Referrals Policy. This will involve working with GP practices, senior clinicians and NHS provider organisations to ensure that referrals are dealt with appropriately and in a timely manner. In some instances the role will necessitate contact with patients, through correspondence and/or over the phone. On occasion referrals may escalate to the Review process under the policy at which point the role will have responsibility for coordinating a review panel, to include Independent Board member representation, and the associated paperwork to inform a Review.

Alongside this function, the post holder will support the external commissioning agenda. Reviewing patient activity to validate associated charges. Also supporting the delivery and development of improved performance reporting across the externally commissioned contracts which Aneurin Bevan Health Board hold within England and Wales. The post holder will be responsible for liaising with and challenging providers in managing referrals and reaching agreement on reported activity and any disputes.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

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