Experienced Medical Receptionist
West Point Medical Centre
Manchester, M19 2AFView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
15 November 2026
27 days leftJob description
We are a friendly and supportive GP practice located in Central Manchester seeking a full time experienced receptionist/administrative. It is an excit...
The main duties of the position include answering the telephone, working at the reception front desk, managing and booking appointments, EMIS tasks, Docman scanning and attaching, handling emails, taking prescription requests, registering patients, processing referrals and performing some general administrative duties. You will receive full support.
To undertake a variety of reception and
administration duties to assist in the smooth running of the Practice and
provide a high level of service to patients, doctors, nurses and other members
of the Practice team.
- Make new and follow-up patient appointments in a
timely manner using the IT system (EMIS web)
- Receive and direct patients to the correct
professional or service
- Act as chaperone
- Contact the interpretation service for patients
as required
- Maintain accurate records of patient care in
electronic format using the correct codes
- Prepare reception area for incoming colleagues
participate hand over between shifts
- Take telephone messages and general enquiries
direct as necessary to GP
- Process incoming and outgoing correspondence
including managing workflow tasks
- Manage all queries (including administrative
queries) as necessary in an efficient manner
- Input data into the patient's healthcare records
as necessary
- Support the team in the effective use of
searches, audits and recalls
- Be aware of confidentiality and offer patients
the opportunity to go to a confidentiality booth if they are distressed or
imparting sensitive information
General
- Observe health and safety guidelines at all times
- Participate in any training programme implemented
by the Practice
- Any other reasonable duties as necessary
long-established GP surgery and training practice that is committed to preserve
and enhance its good reputation for being caring and innovative by providing
high quality medical services in a friendly, happy and healthy environment.
Experience
Essential
- Experience of working in a GP practice (Reception/Admin)
- IT skills (EMIS Web and Docman knowledge)
- Time Management and the ability to work to deadlines
- Problem solving skills
- Interpersonal skills
- Planning and organising
- Ability to perform under pressure
- Initiative and adaptability
- Team working
- Self-motivated
- Flexibility to work in shift patterns
Desirable: - Experience of working in a GP practice (Reception/Admin)
Qualifications
Essential: - GCSEs or equivalent qualifications with Grade B or above in English; - Excellent communication skills (Written and Oral)
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
19 October 2026
Last checked
19 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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