Estates Contracts, Assurance and Governance Manager
South London and Maudsley NHS Foundation Trust
London, SE5 8AZView on map(opens Google Maps in a new tab)
Salary
£58,133 to £65,261
Contract
Permanent
Hours
Not specified
Closing date
26 October 2026
7 days leftJob description
The post holder leads on contracts assurance, governance, performance management and compliance within Capital, Estates and Facilities Directorate. Th...
The post holder will lead on contracts assurance, governance, performance management and compliance across the Capital Estates and Facilities Directorate. You will work closely with operational, technical and corporate colleagues to provide strategic oversight of contracts performance, compliance monitoring, risk management and assurance frameworks and report to the Senior Manager for Compliance and Technical Assurance.
- Lead operational contract management and supplier performance monitoring, ensuring key contractors deliver services in line with contractual requirements and agreed KPIs.
- Develop and maintain governance, assurance and reporting frameworks that provide meaningful performance insight and support informed decision-making.
- Lead the development of performance dashboards, compliance reports and assurance systems across Estates and Facilities services.
- Act as the Directorate lead for assurance reporting relating to PAM, ERIC, PLACE, CQC and statutory compliance requirements.
- Provide specialist advice on contract governance, procurement, financial performance, risk management and service improvement.
- Lead assurance reviews, compliance audits and supplier performance evaluations, identifying opportunities for service enhancement and operational efficiencies.
- Support procurement and tender processes, contract renewals, commercial reviews and strategic planning across the Directorate.
Lead on operational contract management, ensuring third-party suppliers (e.g., Ascom, maintenance providers, estates contractors) deliver services in line with performance standards.Responsible for operational contract management of key service providers (e.g., Ascom, maintenance contracts, and digital systems), ensuring high-quality service delivery.Lead on the development of and maintenance of Standard Operating Procedures (SOPs), participate in audits, and promote staff training.Maintain the contract register and ensure key milestones (renewals, break clauses, KPIs) are tracked and acted upon.Coordinate routine performance reviews with suppliers against SLAs, capturing actions, risks and improvement plans.Contribute to directorate planning cycles and strategic decision making by providing expert advice on contract performance, risks and future service requirementsCollate and benchmark pricing where appropriate and escalate commercial risks promptly.Support preparation of tender documentation and evaluation, working with Procurement; participate as a panel member as required.
Please see Job description
South London and Maudsley NHS Foundation Trust provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.The Trust employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.By coming to work at our Trust, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities and have the chance to work alongside people who are world leaders in their field.
Qualifications
Essential
- Degree in Estates Management, Facilities Management, Building Surveying, Engineering, Business Management, Contract Management, or related discipline. (A)
- Evidence of continuing professional development. (A, I)
- Advanced Microsoft Excel and reporting skills (A)
Desirable
- Postgraduate qualification, specialist management qualification, or equivalent experience in Estates, Facilities, Procurement, Contract Management or Governance (A)
- Project management (e.g., PRINCE2) and/or CIPS Level 4 or equivalent (A)
- Evidence of continuing professional development (CPD) (A)
- IOSH Managing Safely or NEBOSH (A)
- Membership of relevant professional body (A)
Experience
Essential
- Substantial experience of operational contract management including KPIs/SLAs, supplier meetings and performance improvement. (A, I)
- Experience of monitoring budgets, invoice/PO workflows and supporting financial forecasting. (A, I)
- Experience producing performance dashboards, reports and audit evidence (A, I)
Desirable
- Experience in NHS Estates & Facilities or similar regulated environment; familiarity with CAFM/contract systems. (A, I) o
- Understanding of NHS estates and facilities business operations, (A, I)
Knowledge And Skills
Essential
- Working knowledge of NHS procurement/SFIs or equivalent public sector rules. (A, I)
- Strong analytical skills; able to interpret data and present clear insights and recommendations. (A, I)
- Excellent stakeholder engagement, influencing and written communication (A, I)
- Ability to plan and organise a range of activities, balance competing priorities and meet deadlines (A, I)
Desirable: - Awareness of sustainability/Green Plan expectations in Estates & Facilities. (A, I)
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
12 October 2026
Last checked
13 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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