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Culture Improvement Practitioner

Royal Cornwall Hospitals Trust

Truro, TR1 3LJView on map(opens Google Maps in a new tab)

Salary

£49,387 to £56,515

Contract

Permanent

Hours

Not specified

Closing date

8 October 2026

10 days left

Job description

This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from...

Supporting the delivery of RCHT's Culture Transformation Programme.

Designing and delivering culture improvement and organisational development interventions.

Coaching leaders, teams and individuals to build inclusive, compassionate and improvement-focused cultures.

Developing and facilitating engaging training sessions, workshops and large-scale culture events.

Supporting and mentoring our Culture Improvement Ambassador network.

Working alongside colleagues in Freedom to Speak Up, Patient Safety and Quality Improvement to drive sustainable cultural change.

Developing impactful communications, engagement campaigns and promotional materials.

Measuring and evaluating the impact of culture improvement activities and reporting progress to senior stakeholders.

Supporting Divisional Leadership Teams to identify cultural challenges and co-design interventions that improve colleague experience and team effectiveness.

Delivering coaching and development support to leaders and teams to embed compassionate, inclusive and improvement-focused ways of working.

Supporting the development of meaningful measures and evaluation frameworks to understand the impact of culture improvement initiatives.

Acting as a culture improvement expert and advocate across the organisation, promoting best practice and shared learning.

Building partnerships both within and beyond RCHT to share learning and best practice.

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

Identity Checks

Professional registration and qualification checks

Employment history and reference checks

Satisfactory Disclosure and Barring Service check

Right to work in the UK

https: //www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

We may be able to offer sponsorship but this is not guaranteed.

Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds:

  • Royal Cornwall Hospital in Truro
  • St Michael's Hospital in Hayle
  • West Cornwall Hospital in Penzance

As a teaching hospital, we're proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We're committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non-clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.

We are driven by one clear ambition, Outstanding Care for One and All, care that's safe, kind and high-quality. We are RCHT.

Qualifications

Essential

  • Educated to Degree level or equivalent relevant experience within an Organisational development / culture improvement environment
  • Masters level or equivalent
  • Project/change management training/experience to Post Graduate degree level or equivalent experience
  • Evidence or continuous professional development and up to date knowledge of best practice culture improvement science & methodologies

Desirable: - Project Management Qualification - i.e. PRINCE2 or Quality Improvement Qualification

Experience

Essential

  • Experience of using and applying Organisational Development methodology and approaches
  • Experience of delivering training and education + Experience of coaching
  • Ability to support and facilitate large groups via workshops and multidisciplinary meetings + Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences + Highly experienced in stakeholder analysis & management across multiple sectors, at times in complex and contentious environments
  • Experience in communications and stakeholder management, including assisting in producing communications plans, key messaging, and narratives + Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
  • Problem solving: having the capacity to analyse complex problems in a logical and structured way using qualitative and quantitative information, supporting the generation of innovative solutions and adapting approaches to problem-solving to achieve sustainable outcomes cost effectively + Experience of working independently, making informed decisions, and achieving objectives whilst working with continually changing demands and priorities
  • Ability to interpret national guidance to develop change programs to deliver national best practice across the organisation

Desirable: - Experience of supporting projects in complex and challenging environments + Experience of using quality improvement methodology and tools

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

25 September 2026

Last checked

28 September 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

RCH
Royal Cornwall Hospitals Trust

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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