Clinical Support Worker
East of England Community Health and Care NHS Trust
Wymondham, NR18 0PEView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
25 October 2026
6 days leftJob description
Ogden Court aims to deliver high quality, safe and person centred care. We strive to uphold our strategic objectives which are: Improving our quality,...
Implement care for patients as defined by the individualised care plan.
Provide a high standard of direct care for patients.
To work in a collaborative manner with all other staff working within the unit.
To establish a good relationship with the patients and provide an appropriate support mechanism so the patients are able to express their needs.
To ensure the patients are involved in the decision making process, communicate all relevant information regarding the needs of the patients, family and friends.
To document and sign all care interventions provided.
To be involved in the induction and mentoring of new staff where applicable.
Ensure effective and efficient use of all ward/department resources.
Maintain a positive approach towards achievement within the team.
Ensure adequate provision and maintenance of equipment.
Assist with the induction of new staff and students, acting as a mentor.
Act as a role model giving guidance and support to junior staff and students.
Participate in problem solving that is related to your work and organisation.
To ensure that patients and carers are aware of their current and ongoing health needs.
To participate in and promote clinical supervision.
- To accurately and promptly carry out the instructions of the Registered Nurse (RN) / Registered Nursing Associate (RNA) who is professionally accountable for the delivery of care.
- To carry out duties as specified within the trusts Approved Core Task List (page 5) for Clinical Support Worker (working within assessed competence).
- To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition.
- To support patients emotional well-being by supporting positive conversations, actively encouraging participation in ward-based activities.
- To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times.
- To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.
- To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.
- To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
- Provide and deliver a high standard of individualised personal nursing care.
- To keep the clinical area clean and tidy maintaining a safe environment.
- To adhere to trust infection control procedures.
- To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by a registered staff.
- To chaperone/escort patients to other clinical departments and / or NHS Units under the direction of a registered staff.
- To support relatives under the guidance of a registered staff.
- To assist with the discharge process for patients directed by a registered staff and or member of Multidisciplinary Team (MDT).
Find out more about working for our organisation here: https://online.flippingbook.com/view/226719057/
Qualifications
Essential: - Education to GCSE level Grade 5 in English and Mathematics or equivalent; - Care Certificate and or equivalent health care experience
Desirable: - City and Guilds NVQ Level 3 in care/health and social care
Experience
Essential: - Some previous experience in a nursing/care assistant role
Skills, Abilities and Knowledge
Essential: - Good organisational skills; - Basic IT and computer skills; - Good interpersonal and communication skills; - Good numeracy and literacy skills
Communication
Essential: - Clear oral communication; - Basic computer skills
Personal and People Development
Essential: - Polite/courteous; - Caring personality; - Sensitive and tolerant; - Resilient
Personal Attributes/Behaviours (linked to the Behaviour Framework):
Essential: - Good interpersonal skills; - Responds positively to change; - Flexible; - Ability to work as part of a multi-disciplinary team; - Social skills
Other
Essential
- Able to make own travelling arrangements
- Ability to work 12.5 hour shift day/night pattern
- May be required to work in other community hospitals within our Trust in order to meet the needs of the service
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
12 October 2026
Last checked
14 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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