Clinical Operations Manager

As the Clinical Operations Manager, you will be responsible for overseeing the day-to-day management and performance of CT & MRI services, ensuring they are delivered safely, efficiently, & in line with the highest clinical standards. You will work closely with NHS & independent healthcare partners, supporting teams across multiple locations while driving continuous improvement and exceptional patient care.

Purpose of the role

Ensures the delivery of safe, effective, patient-centred imaging services. Provides visible clinical leadership and support to the imaging team. Works closely with the Head of Service Delivery to ensure services are staffed with competent, knowledgeable staff who are focused on patient care and clinical outcomes.

Ensures all services are compliant with regulatory standards, including CQC and IR(ME)R, IRR and MRI safety requirements.

Acts as the Radiation Protection Supervisor (RPS) and leads on radiation and MRI safety across the services.

Develops, implements and reviews clinical protocols, policies and procedures.

Leads the training, supervision, mentoring and professional development of radiology staff.

Promotes and monitors continuous professional development (CPD), clinical supervision and peer review.

Participates in the clinical workload, performing high-quality diagnostic imaging examinations (approximately 2 days per month).

Supports the Head of Service Delivery to manage staffing, rotas, and workforce planning.

Provides clinical input when mobilising services, linking with customers and business development managers.

Supports the recruitment of clinical staff, including reviewing CVs, interviews and offers alongside the HR and operational teams.

Oversees compliance and works with Service Delivery Team to ensure staff meet the standards at all times.

Works collaboratively with multidisciplinary teams to optimise service delivery.

Works closely with the Quality and Clinical Governance Lead to drive quality improvement initiatives, clinical governance activities and clinical audits.

Monitors and reports on KPIs and contributes to service development and business planning.

Manages clinical services budgets, revenue capture, stock control and resource utilisation.

Investigates incidents, complaints and risks.

Is the designated safeguarding lead &Caldicott guardian.

Holding secondary providers to account, monitoring KPIs and ensuring they meet quality standards.

Chairing meetings.

Writing and presenting reports.

Acts as a role model, demonstrating high standards of work.

Leads and promotes a culture of continuous improvement in clinical governance, safety and quality management.

Ensures staff have access to appropriate training, support, and development opportunities.

At Agito Medical, were here to make a difference - together with our partners and customers.

Since our founding in Aalborg, Denmark in 2004, weve grown into a trusted provider of smart, flexible, and sustainable diagnostic imaging solutions, systems, parts, and clinical services. Today, our team of more than 60 skilled professionals operates across Denmark, the United Kingdom, and France - helping healthcare providers across the world reduce wait times, improve resource efficiency, and enhance patient outcomes.

With over 20 years of experience, we continue to redefine how healthcare providers access imaging equipment - without compromising on quality, reliability, or sustainability. In 2024, we entered a new phase of growth with the acquisition by Duke Street, further strengthening our mission to provide forward-thinking healthcare solutions globally.

Qualifications

Desirable: - Radiation protection supervisor (RPS) training; - Caldicott guardian training; - Previous experience as a CQC registered manager or nominated individual

Experience