Band 7 Op Courage Team Leader-Weston-Super-Mare

1.To contribute to the achievement of corporate and Strategic Business Unit objectives by leading effective operational management of the Community or Inpatient Team under your responsibility.

2.To take management responsibility for the operational delivery of services across your nominated responsibility and to ensure safe and effective services for our service users.

3.To work alongside your manager and contribute to help developments in strategic thinking, National Drivers and Trust Policy.

4.To liaise at a local level with Service Users, Careers, Staff and Partners in both statutory and non-statutory fields, ensuring there is shared understanding of service provision and commitments.

5.To be responsible for the delivery of Health and Safety responsibilities as required by statute, regulation, legal obligation and Trust policies within the defined area youre responsible for.

6.To ensure full compliance of all staff within the area of operational management, with key mechanisms to support the clinical delivery of safe and affective services, Health and Social Care data entry, incident reporting, serious untoward incident review and complaints.

7.To implement and monitor effective processes for the line management of staff including: agreeing and maintaining appropriate ward establishments, caseload management, controlling use of overtime, bank and agency and ensuring processes are undertaken for recruitment, induction, objective setting, appraisal, supervision, rostering, vacancy management, absence management, investigations and grievances.

8.To ensure staff compliance with processes to protect Service Users, Careers, Communities and Vulnerable Adults.

9.To ensure compliance with legal and statutory duties related to Mental Health Act, Mental Capacity Act, Police and Criminal Evidence Act.

10.To contribute to and take specific leadership responsibility for service redesign promoting the development of practice in line with national policies and evidence base.

11.To ensure involvement of the area of operational management in service planning, delivery, choice, and governance including the maintenance of links with key groups/networks such as Third Sector Partners, Commissioners, Stake Holders and Service User Representatives.

12.To ensure that services are planned and delivered with sensitivity to the diversity of the communities it serves.

13.To take a lead role in managing identified projects within the LDU.

14.To undertake investigations of serious untoward incidents, complaints, disciplinary and grievances across the LDU when required.

15.To maintain effective communication with Staff, Unions, Service Users and Careers.

16.To ensure that meaningful staff involvement takes place within the area managed so that commitment and ownership are maximised and staff have the opportunity, where possible, to influence service provision.

17.To contribute to the development of information packs, contingency plans, in and out of hours responses to unplanned events such as pandemic flu, winter challenges, and estate disaster.

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8 million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Education, Qualification, Experience, Knowledge & Skills: