Band 4 Non Clinical Discharge Coordinator

In liaison with ward staff, community, social services and other healthcare colleagues facilitate timely, appropriate and safe discharge of patients.

Attend Daily Reason to Reside Meetings, MDT meetings, Professional and family meetings, Daily Board rounds on allocated wards.

Ensure that the Early Discharge Notification (EDN) to be completed within

24 hours of hospital admission, Needs Based Assessment (NBA) and any other onward referrals are completed in a timely manner

Ensure the person and any carer's, family or friends are involved in and informed about all aspects of the discharge process

To promote and ensure that early bed release guidelines are adhered to; ensuring that all appropriate patients are moved to the discharge lounge

Support and facilitate the transfer of patients who are privately funding their care to prevent extended length of stay. To adhere to the National and Trust Policy for Discharge to family and carers within the agreed time frame to avoid extended length of stay.

Work flexibly in shift patterns to meet the needs of the Trust, including bank holidays, unsocial hours, cross-site working and weekend working

Make key links and maintain good working relationships within acute and community services.

Start planning patients out of hospital journey on admission.

Act as an effective role model in discharge supporting all members of the MDT.

Complete initial conversations to identify patients needing support at home.

Support ward staff to complete Early Discharge notifications.

Identify complex patients and handover to clinical team members.

Identify medically optimised patients.

Allocate pathways on Cerner and Optica.

Update ADDs.

Initiate Needs Based Assessments and ensure completion 48 hours prior to ADD.

Attend daily board rounds.

Document confirmation of packages of care on Cerner and Optica.

Ensure appropriate referrals sent 48 hours prior to ADD.

Attend and contribute to weekly MDT meetings.

Work autonomously in the absence of Frailty, dementia, and discharge teams.

Provide a proactive and continuous approach to case finding, assessment, and discharge planning.

Communicate with staff within the Trust and external organisations.

Communicate with patients and their families from admission regarding assessments and discharge planning.

Provide accurate information and advice to patients and carers.

Handover robust plans to MDT members when not on duty.

Challenge when discharge planning does not happen and escalate key themes.

Participate in and contribute to in-service training programs.

Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.

We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring

Essential _ desirable

Desirable: - Experience working with frail or elderly people with physical or cognitive disabilities; - Good written and communication skills