Band 3 Medical Support Secretary - Urology
University Hospitals Birmingham NHS Foundation Trust
Birmingham, B15 2THView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Fixed-Term
Hours
Not specified
Closing date
25 October 2026
6 days leftJob description
Where required coordinate duties in clinics / departments To schedule patients into clinics using the criteria set out by the Trust and the clinical s...
Ensure that clinic letters and discharge summaries are sent out in accordance with the locally agreed time limits Create documents / spreadsheets / reports as required using IT Systems Use Trust systems to input electronic data as required
To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries
Receiving and dealing with telephone enquiries as appropriate
Input and look up data on Trust IT systems in accordance with Trust policy
Arrange appointments as necessary
To assist colleagues as directed by the Supervisor/Line Manager in times of pressure of work
Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department Maintain confidentiality at all times in accordance with Caldicott Guidelines and Data Protection Act
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Qualifications
Essential
- Good General Education (e.g. GCSE
- English and Maths A-C) GCSE Level 9-4
- * Business Administration NVQ level 3 or
- equivalent experience in a clerical
- environment
Desirable: - AMSPAR Certificate/equivalent qualification or; - equivalent knowledge of medical terminology
Experience
Essential
- Experience of dealing with the
- Public/Customer service experience
- * Experience of working with a range of
- Microsoft Office packages (eg. Word
- Excel and Outlook)
- * Experience of using IT systems
Desirable: - Experience of working in a busy environment; - Experience of working in Healthcare
Additional Criteria
Essential
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Must be able to demonstrate an understanding of equality and diversity
- Mature open and flexible approach to work
- Demonstrates care and compassion
- Good inter-personal and communication skills.
- Good organisational skills
- Team Player
- Conscientious
- Demonstrates reliability, motivation and commitment
- Ability to travel to multiple sites
Desirable: - Ability to work under pressure and deal withstressful situations
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
12 October 2026
Last checked
14 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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