Associate Director of Operations for Surgery

• Ensure that the shared organisational vision and strategic aims, values and culture of the Trust are actively promoted and that the post-holder provides clear leadership and is a role model for their delivery.
• As delegated, work with medical and nursing colleagues to ensure strategic issues are addressed to improve service performance and enable outstanding clinical care.
• Together with the Chiefs of Service and Associate Director of Nursing, ensure that clear expectations are set regarding quality and service requirements and that non clinical and clinical staff are working together in successful teams to achieve the Trusts vision and strategic objectives.
• Support the Chief Operating Officer in dealing with external commissioners, engaging in complex negotiations with regard to service contracts and in addressing operational performance issues raised.
• In conjunction with the Chiefs of Service and Associate Director of Nursing develop and deliver the strategy and performance management of the Division of Access and Medicine.
• Develop and put forward strategic cross division proposals in the internal and external business planning cycle(s) which are consistent with the Trusts short to medium-term operational objectives and priorities.
• Deliver safe, efficient and effective delivery of care through the non-clinical management team, empowering the Clinical and nursing leadership teams to implement change and make improvements to care as appropriate.
• Responsible for the development and delivery of complex capacity plans to ensure that the Trust meets operational targets.
• Introduce new and innovative business management strategies to maximise organisational efficiency.
• Work with the corporate teams to develop annual plans and budgets to deliver Trust and national targets, liaising where necessary with external stakeholder.

• Following appointment, the successful applicant will have the opportunity (along with their peers within the trust) to express interest in the newly vacant role of Deputy Chief Operating Officer. This additional responsibility would be undertaken alongside the divisional portfolio and would be subject to a separate internal appointment process.

Essential

• At least five years' experience of operational management at a senior level in the NHS or within an equivalent healthcare setting
• Experienced in developing both internal and external strategic partner relationships and alliances in progressing organisation operational issue resolution.
• Experience of developing, establishing and maintaining strategic relationships with external commissioners and NHS regulatory bodies
• Experience of working with a diverse range of stakeholders including a successful track record of influence and engagement.
• Experienced in strategic business planning and the presentation of complex business cases at Board level.
• Experience of managing large, multi-stranded/cross division budgets from a range of income sources and demonstrable examples of how you have responded to financial insecurities and fluctuations.
• Able to develop and implement strategic, multi stranded, operational strategies and respond strategically to future service requirements.
• Can demonstrate strategic development of new services and service initiatives across organisation boundaries
• Previous experience of developing, gaining support for and implementing and maintaining operations service policy, procedures and standards across organisations.
• Demonstrable track record of identifying, developing and achieving against cross organisational challenging cost efficiency targets.
• Demonstrate a successful track record of delivering effective healthcare services as a senior manager or director in a large, multifaceted healthcare environment including staff management, financial management and change management.
• Evidence of delivering successful strategic and operational performance management and clearly demonstrating improvement in the quality of service delivery at a strategic level; including business case preparation, service initiation ,contract negotiation, and the development and monitoring of outcome and output measures.
• Experience of managing large, multi-stranded budgets from a range of income sources and demonstrable examples of how you have responded to financial insecurities and fluctuations
• Demonstrable experience of advising on strategic options regarding service delivery. Experience of commissioning major service developments, including the introduction of new service lines.
• Extensive in-depth demonstrable success in delivering change and performance with and through management teams, by engaging them in the strategic direction and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback A strong track record of managing complexity and risk whilst maintaining high standards of service delivery. A comprehensive understanding of the changing NHS environment and the challenges it faces.
• Senior experience of developing demand forecasting a continuous business planning and programme/project management programmes resulting in positive value for money outcomes
• Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships.
• A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals. .