Assistant Patient Pathway Coordinator
Kingston and Richmond NHS Foundation Trust
Kingston Upon Thames, KT2 7QBView on map(opens Google Maps in a new tab)
Salary
£30,630 to £32,346
Contract
Fixed-Term
Hours
Not specified
Closing date
29 September 2026
1 day leftJob description
The post holder will be the point of contact for all administrative issues relating to patients' pathway of care. The post holder will work as part of...
- Process and log all referrals in line with Trust Access Policy and specialty SOP
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- To use the 18 weeks referral to treatment (RTT) to manage all outpatient and elective patient journeys.
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- Ensure that Trust agreed standard of service is delivered to patients requiring elective admission to speciality
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- To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries
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- Ability to analyse and extract complex data sets from a number of different sources.
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- Organise own day-to-day work tasks showing an ability to prioritise in order to achieve set timescales.
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- Work collaboratively as part of an integrated team.
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- Work within and keep up to date with National and Trust legislation, guidelines, policies, procedures, protocols and code of conduct relating to own role.
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- Maintain stock control such as stationery, clinical supplies, equipment and uniforms.
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- Participate in the induction and training of all new members of staff.
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- To liaise with medical records with regard to availability of medical notes as appropriate.
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- Provide reciprocal cover for administrative team during annual leave and sicknessabsence.
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- Demonstrate high levels of customer care and be an ambassador for customer care within the Trust.
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- To attend all statutory and mandatory training as and when required to do so
Continued on attached JD...
- **Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification***
NB: ensure any supporting statements align with the job description and person specification, as your application will be assessed against these criteria.
Kingston and Richmond NHS Foundation Trust cares for more than half a million patients a year, from across Kingston, Richmond, Elmbridge (Surrey), Merton, Wandsworth and Sutton. In 2018, we became the first acute hospital trust in London to be rated "Outstanding" for overall quality and leadership by the national Care Quality Commission regulator.
We have approximately 350 beds and directly employ around 2,900 staff. Our trust provides a full range of diagnostic services and treatment services. Our main site is the Kingston Hospital site but we also run a number of outpatient clinics in the community, including in Raynes Park, Surbiton, Queen Mary's Roehampton and Teddington.
Qualifications
Essential: - GCSE or equivalent in English and Maths, grades A-C
Desirable: - Computer Literacy Course e.g. ECDL
Experience
Essential: - Experience of using Microsoft Office, including Word and Excel; - Exceptional customer service background
Desirable: - Experience of working in the NHS or healthcare setting
Skills
Essential: - Accurate data entry, typing and checking skills; - Pays attention to detail
Desirable: - Conflict resolution skills
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
16 September 2026
Last checked
18 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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