Apprentice Clerical Assistant
Care Plus Group
Grimsby, DN31 2BH
Salary
£8.00 to £12.71
Contract
Permanent
Hours
Not specified
Closing date
2 September 2026
2 days left
In plain English
What this job actually involves
The role is a 12‑month apprenticeship doing admin work for a community therapy team. It suits young people who enjoy office tasks and helping health staff.
What you'll need
- Aged 16‑21, or 22‑24 if a care, prison leaver or have an EHCP
- Level 2 English and Maths (GCSE 4+/C+ or functional skills)
- Good basic computer and telephone skills
- Able to follow set procedures and work under supervision
- Reliable and able to work 30 hours a week, Mon‑Fri
How to boost your chances
- Call Helen Lucas at 01472 255678 for any questions before applying
- Prepare a simple CV showing any admin or customer‑service experience
- Make sure you have proof of your English and Maths qualifications
- Practice describing how you stay organised and handle phone calls
- Check the travel route to Cromwell Road Primary Care Centre and plan your commute
Written by AI to help you understand this advert in plain English. It can get things wrong — always check the original advert before you apply.
Job description
The NEL Community Therapy provides Occupational Therapy and Physiotherapy to support people with health and social care needs to stay in their own hom...
Apprentice Clerical Assistant
Community Therapy Team
Based: Cromwell Road Primary Care Centre
30 hours per week - Mon - Fri
National Minimum Wage dependent on age.
Apprenticeship course- Level 2 Administration Assistant
This apprenticeship standard is open to
- Young people aged 16-21.
- Young people aged 22-24 who are care leavers, have an EHCP, or are prison leavers.
Duration - 12 months
Qualifications- Level 2 qualification in English and Maths is required (GCSE grade 4+/C+ or functional skills).
The post holder will work with supervision close by and within established procedures and will:
- Provide administrative support to the manager and clinical staff in providing Occupational and Physiotherapy Therapy assessment and intervention to physically disabled residents living in North East Lincolnshire thereby helping to maintain people's independence and improved health and wellbeing.
- Undertake routine clerical duties, e.g. photocopying, scanning, computer work, message taking, telephone enquiries.
If you would like more details or an informal chat about the post, please contact Helen Lucas on 01472 255678
The job description
is attached as a separate document with the person spec - please refer to it
for more information.
We appreciate how useful AI can be in todays workplace. For
this application though, we want to understand your own thoughts and
experience. We will be checking applications for AI usage, and those that
appear to be significantly AI-generated may be subject to additional scrutiny.
Care Plus Group is an employee owned Social Enterprise, established
in 2011 to deliver NHS community health and social care services and employ
over 800 people. A key feature of our organisation is the positive culture we
have developed which is based on valuing, trusting, engagement, and involvement
of our staff.
We consistently deliver high quality innovative services across NE
Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback.
Our services have received national recognition/commendations and Awards
including winning a national HSJ award in November 2021. We hold the
highest possible standard of ISO accreditation and are committed to reducing
our carbon footprint.
We offer excellent terms and conditions including
optional membership to a contributory pension scheme, Independent Provider
closed access to the NHS pension scheme, lease cars, a full induction programme
and an extensive range of CPD/development opportunities. We recognise
continuous service from partner Health and Care organisations for the purposes
of annual leave entitlement.
We are a supportive employer and operate in a way
which supports family friendly and flexible working. CPG is an equal opportunities employer,
committed to safeguarding the welfare of vulnerable adults and expect the same
commitment from all staff and volunteers. As a Disability Confident employer,
we will interview all disabled candidates who meet the essential criteria.
Knowledge & Skills
Essential
- Effective communication and organisational skills
- Ability to demonstrate diplomacy and tact
- Ability to work as part of a team
- Ability to work on own initiative
- Effective prioritisation skills
- Awareness of confidentiality
- Ability to work accurately
- Ability to communicate effectively with people at all levels
- Effective customer care skills
- Ability to take and transcribe accurate notes
Qualifications
Essential
- Literacy and numeracy Level 2
- Level 2 or equivalent qualification in computer applications
- Ability to undertake the Level 2 Administration Assistant apprenticeship standard
Desirable
- NVQ Level 2 Customer Care
- Level 2 or equivalent qualification in computer applications
Experience
Desirable
- Experience of working with people with varying levels of communication skills/abilities
- Experience of working in a care environment
- Recent experience of working in an office/reception (within the last year)
- Experience of working with the public (both face to face and on the telephone)
- Competent in use of M365 applications and willingness to utilise digital tools.
Other
Essential
- Ability to work flexibly with regard to working hours/arrangements and venues
- Ability to demonstrate commitment to Care Plus Group core values
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
19 August 2026
Last checked
21 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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