Antenatal Clinic Administrator
Bristol NHS Foundation Trust
Bristol, BS10 5NBView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
8 October 2026
10 days leftJob description
If you are passionate about making a difference and delivering a positive experience to women and families, we would love to hear from you! We are loo...
The main responsibilities of the role include receiving patients to clinic, booking both routine and complex Midwife and Obstetric appointments, communicating with patients, using the Trusts electronic patient record system, obtaining information, liaising with multi-professional teams, booking interpreters and other appropriate tasks such as obtaining information for audits. The post holder will also be expected to answer telephone enquiries from patients and other professionals, ensuring that calls are answered promptly and professionally.
Due to the occasionally complex nature of booking appointments, the post holder will need to be able to manage long periods of concentration but also be able to manage frequent interruptions by telephone or personal interaction.
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retaina workforce whichrepresentsthe rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Education/Training/Qualifications
Essential
- 5 GCSE as a minimum C or above to include Maths and English or relevant experience
- Training in in-house computer systems
- Willing to undertake relevant training as indicated for the role
Desirable: - NVQ level 2 in a relevant subject
Work Experience
Essential: - Good standard of computer literacy; - Previous experience of working in a hospital
Desirable: - Previous experience working in Antenatal Care; - Computer qualification
Knowledge/Skills/Abilities
Essential
- Good telephone manner and ability to handle difficult calls
- Ability to maintain a high level of confidentiality
- Good communication and listening skills
- Ability to understand and put into practice the Trust and Units policies and procedures
Personal Qualities/Special Circumstances
Essential
- Possess a sensitive, caring and understanding manner
- Demonstrate a non-judgemental approach to people
- A flexible approach and willingness to adapt to change and new challenges
- Needs to be able to work well within a team
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
25 September 2026
Last checked
28 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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