Administrator

To provide secretarial and administrative support to the Practice and Management Team. The role is to work closely and under the supervision of the Management Support Officer whilst ensuring administrative systems are continually reviewed and updated. To ensure all admin duties are undertaken efficiently and promptly. To have a knowledge and understanding of Practice policies and procedures and to work in accordance to written protocols surrounding the admin team.

Complete and

process all referrals from all clinicians

Prepare and

complete all private requests including but not limited to medicals and copies of

records and reports and form completion

Processing of

invoices and collection of payment for any private work

Completing the

links daily

Actioning any

admin tasks

Assisting the

reception team with any backlog relating to admin or the Practice

Assisting with

QOF and other recalls including but not limited to Immunisations and Smears

Processing of

bowel screening and AAA screening and retinal screening.

To ensure the doc

library is up to date

Processing all

post-natal reviews and arranging appointments as required.

To attend the

systmone and ardens training as required.

To deal with

incoming calls relating to admin from patients or hospital or social services and

other external organisations as required.

To help in the

process of amendments to patient demographic details

Assisting with

PPA claims when necessary to cover annual leave or sickness when appropriate

Clinical coding

Scanning/record attaching medical notes and letters

Processing letters

We are a small practice based in North Ormesby, we have 4 GPs, 1 Nurse Practitioner, 1 Practice Nurse and 1 Health Care Assistant supported by our dedicated Reception / Admin Team. We take pride in offering an excellent service to our patients whilst supporting each other. We take pride in providing training and developing our staff to reach their full potential, encouraging progression.

Qualifications

Essential: - Grade A to C in English and Maths; - IT skills; - Telephony skills

Desirable: - Administrator experience; - Worked in medical environment either GP practice or Hospital

Experience

Essential: - Experience of working in a public facing role; - Experience of working in an administrative role

Desirable: - Experience of working in General Practice