Administrator

The Administrator keeps the day-to-day administration of the

TPN central team running. It is a broad, hands-on support role: managing shared

inboxes and correspondence, maintaining accurate records across TPN's systems,

preparing documentation, and coordinating the routine processes that keep a

busy operations function moving. The role suits someone organised and IT

literate who is comfortable owning routine work end to end, spotting when something

has been missed, and keeping records clean without being chased.

Key accountabilities

enquiries, responding to routine correspondence, and routing what needs a

specialist to the right person.

and shared drives data entry, file management, version control, and routine

housekeeping.

correspondence to a consistent standard.

workforce collating and filing documentation, tracking what is outstanding,

and flagging gaps for the responsible manager.

room and video setup, circulating papers, and taking and distributing notes

where required.

on projects and recurring operational tasks.

with GDPR and TPN's data handling requirements.

surfacing what is slow, duplicated, or manual, and helping tidy it up.

This list is not exhaustive; the role may include other

administrative responsibilities as the central team develops.

Skills and experience

Essential skills

Organisation and prioritisation managing a varied

workload across competing requests without dropping detail

IT literacy confident across Microsoft 365 (Outlook,

Word, Excel, Teams, SharePoint) and quick to pick up new systems

Accuracy and attention to detail, particularly in data

entry and record keeping

Clear written and verbal communication, including

professional correspondence with colleagues and external contacts

Discretion and confidentiality when handling personal and

sensitive information

Self-direction and initiative - comfortable organising and

managing your own workload.

Essential experience

Prior administrative experience in an office, operations,

or business support setting

Experience maintaining records or databases with a high

standard of accuracy

Experience managing a shared inbox or handling routine

correspondence on behalf of a team

Desirable

Healthcare, primary care, pharmacy, or NHS-adjacent

Experience supporting a compliance, HR, or recruitment

administration process

Familiarity with CRM, ATS, or workflow systems (TPN is

moving onto the Zoho ecosystem)

Experience working in a hybrid team across multiple sites

The Pharmacist Network (TPN) is a pharmacist-led

organisation providing managed pharmacist and pharmacy technician services to

NHS primary care. TPN's team of 250+ pharmacists and pharmacy technicians

support 500+ GP practice sites across the UK through three core services:

Script Hub, ARRS+, and Extended Access Service.

Qualifications