Administrator

To provide a comprehensive, confidential and high quality administrative and secretarial (where required) service to the iCaSH Team.

To undertake a high level of self-directed work, autonomous decision making, troubleshooting and the ability to manage sensitive information. Prioritise own day-to-day activities, including any specific requirements of the team/service.

To work collaboratively with all members of the multi-disciplinary team.

To have sound knowledge of the electronic patient record system, utilising the services electronic systems and databases to input and retrieve information.

Maintain patient information on the electronic patient record system including scanning, attaching files and other appropriate actions.

Undertake clerical/secretarial and administrative tasks required for existing service delivery and for new initiatives, priorities and innovations.

Answer telephone and face-to-face queries from patients, staff and stakeholders, providing information as requested and as per Trust guidance. Communicate information and issues to members of the multi-disciplinary team.

To provide general reception, call-handling and administrative support as required within the needs of the service and provide administrative support to members of the leadership team.

Hand out clinician prescribed or issued medicines to patients where appropriate/required and in accordance with Trust Policy.

Identify and refer to senior colleagues any young and/or vulnerable people complying with Cambridgeshire Community Services (CCS) safeguarding policies.

To maintain patient notes according to the Trust Records Management Policy and have knowledge and experience of medical/sexual and reproductive health terminology.

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Knowledge and skills

Qualifications and training

Experience

Safeguarding