Administration Secretary
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Southampton, SO14 0YG
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
13 September 2026
13 days left
Job description
Are you looking to build a career within one of the UKs leading mental health trusts? Would you like to join a dedicated team committed to making a me...
Provide high-quality administrative and secretarial support to the medical team and wards
Manage diaries, organise meetings, and coordinate schedules for clinical staff
Prepare, type, and distribute correspondence, reports, and meeting minutes (including audio typing)
Maintain accurate and up-to-date electronic and paper filing systems
Act as a key point of contact, handling telephone calls, emails, and enquiries professionally and efficiently
Support onboarding of new staff, including processing documentation and arranging access to systems and equipment
Assist with the coordination and communication of rotas, on-call arrangements, and service updates
Ensure all documentation and record keeping meets Trust standards, including confidentiality requirements
Input, update, and retrieve data from relevant systems and databases
Provide administrative support for audits, reporting, and service performance activity
Manage incoming and outgoing mail and general office tasks
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Qualifications
Essential
- GCSEs (or equivalent) in English and Maths
- Administrative or IT qualification equivalent to NVQ Level 3 or 2 A or AS Level
Desirable
- Knowledge equivalent to Senior Secretarial Certificate or Diploma or equivalent practical experience.
Experience
Essential
- Excellent customer service skills
- Strong organisational skills with the ability to prioritise workload and adapt to changing demands
- Experience of taking accurate formal and informal minutes
- Good IT skills and experience using computer-based systems
- High standard of written and verbal communication
- Attention to detail and accuracy
- Experience of diary management and meeting coordination
- Ability to complete administrative tasks to deadlines (e.g. letters, minutes, filing)
- Understanding of confidentiality and data protection
- Experience providing administrative or secretarial support to a team
- Ability to remain calm and focused under pressure
Desirable
- Experience working within a healthcare, mental health, or adult services setting
- Knowledge of medical terminology
- Understanding of the Mental Health Act
- Audio typing experience
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
27 August 2026
Last checked
31 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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