Administration Officer ICCT Service
Essex Partnership University NHS Foundation Trust
Epping, CM16 6TN
Salary
£25,760 to £27,476
Contract
Fixed-Term
Hours
Not specified
Closing date
10 September 2026
10 days left
Job description
Administration Officer Care Coordination Centre 37.5 Hours per Week (Full Time) Permanent and Fixed-Term Opportunities Available Essex Partnership Uni...
The postholder will be responsible for
- Acting as a central point of contact for calls and referrals into service
- Coordinating care and communicating effectively with clinicians, patients, carers, and partner agencies
- Maintaining accurate and timely records using Trust clinical systems
- Supporting multidisciplinary team working to ensure seamless patient journeys
- Escalating concerns appropriately and contributing to service flow and patient safety
- Providing excellent customer service in a fast-paced and pressured environment
- Supporting service audits, data collection, and performance monitoring where required
Essential Criteria
- Excellent communication and interpersonal skills
- Ability to work effectively in a busy, timecritical environment
- Strong organisational and prioritisation skills
- Confident use of IT systems and electronic patient records
- Ability to work independently and as part of a multidisciplinary team
- Understanding of confidentiality, data protection, and safeguarding principles
Valuing you. Recognising your dedication. At EPUT, we look after you.
- Receive supervision and support to help you fulfil your potential.
- Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
- If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
- 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
- Excellent pension of up to 14.5% of your pensionable pay.
- Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
- Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
- Job share: Applications for job shares are welcomed.
Knowledge or EPR
Essential
- Years Experience
Desirable
- Proven knowledge
Communication Skills
Essential
- Years Experience
Desirable
- Years Experience
Working within NHS setting
Essential
- Years Experience
Desirable
- Work History
Experience working with MDT
Essential
- Years Experience
Desirable
- Years Experience
Adminstration skills
Essential
- Years Experience
Desirable
- Knowledge
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
27 August 2026
Last checked
31 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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