Administration Assistant/Receptionist
Herefordshire and Worcestershire Health and Care NHS Trust
Evesham, WR11 1JT
Salary
£25,272
Contract
Permanent
Hours
Not specified
Closing date
6 September 2026
6 days left
Job description
A great opportunity has arisen for an Administration Assistant / Receptionist to join our Medical Records Team. 37.5 hours per week (Monday to Friday,...
Meet and greet patients, visitors,
contractors, couriers and delivery personnel.
Maintain a professional demeanour.
Be of cheerful and friendly disposition.
Operate telephone call center and
telephonic appointment system.
Prepare and handover patient files for
the outpatient clinics.
Record outpatient clinic outcomes in the
patient record applications.
Support in covering the Radiology
reception desk of the hospital.
Able to multi-task and think on your
feet.
Operating car park barrier and door
entry system.
Ensure photocopier is filled and
supplies maintained.
Scanning, photocopying, laminating,
uploading of documents.
Ensure stationery supply levels and
re-order as necessary.
Report any faulty equipment to
facilities.
Scan and email patient referrals and
pharmacy requests.
Ensure Reception clean and tidy.
Keep noticeboards up to date.
Answer the call centre.
For full
details of the duties and criteria for the role please refer to the job
description and person specification attached.
At Herefordshire and Worcestershire Health and Care NHS Trust,
we are working together to deliver outstanding care. We run community hospitals
and community health services across Worcestershire and provide mental health
and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of
all ages, experiencing both physical and/or mental health conditions from over
100 sites.
We will support you to thrive; offer flexible
working options for a great work-life balance, help you fulfil your ambitions,
and empower you to make positive changes within your team or service. We value
diversity and encourage applications from people of all backgrounds, cultures,
and ethnicities.
What we offer;
-
27 days leave plus bank holidays, increasing up to
33 days with long service
-
Generous NHS pension and enhanced pay when you work
unsocial hours
-
Flexible and agile working opportunities
-
Great maternity, paternity, and adoption support
-
Wide range of supportive staff networks
-
Health and wellbeing opportunities
If you would like to know more, please visit our
website.
We encourage you to read the attached applicant guidance notes.
Sharing
your data - As a data controller we may sometimes need to process your data to
pursue our legitimate business interests, for example to request a survey from
you (optional), to support the Trusts understanding of where you gained
interest in working for the Trust.
Experience
Desirable
- Recent, relevant experience in an Administrative/Secretarial/ Reception Role.
- Previous, relevant NHS experience.
Skills and Abilities
Essential
- A positive attitude and able to act on feedback.
- Ability to be supportive to others.
- Ability to communicate clearly and effectively in English in both verbal and written formats.
- A flexible and adaptable team member.
- Enthusiastic and self motivated.
Additional Criteria
Essential
- Good time keeping skills.
- Ability to meet the travel requirements of the role.
- I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry.
Knowledge
Essential
- Knowledge of office procedures.
- Working knowledge of Microsoft Office: Word, Excel, Outlook.
- Understanding of the Data Protection Act and NHS Code of Confidentiality.
Qualifications
Essential
- Educated to vocational level 2 in Business Administration or equivalent qualification or experience or Good general education with a minimum of 2 GCSEs (to include English Language) at grade 9-4 (*A-C).
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
26 August 2026
Last checked
28 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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