Administration Assistant
Nottingham University Hospitals NHS Trusts
Nottingham, NG5 1PBView on map(opens Google Maps in a new tab)
Salary
£25,272
Contract
Fixed-Term
Hours
Not specified
Closing date
8 October 2026
9 days leftJob description
This is an exciting opportunity to join the Haematology Administration team at city campus We are looking to recruit an enthusiastic and self-motivate...
Provide efficient administrative and clerical support to the Haematology Outreach PA and clinical team, including completing patient outcomes.
Prepare Outreach Visits to community settings, including completing patient assessments for first appointments.
Telephone patients to confirm appointment times and provide relevant information.
Cover reception and clinic preparation duties in the Outpatient Reception as required.
Manage multiple tasks effectively, ensuring deadlines are met.
Communicate clearly and professionally with staff, patients, and other departments.
Maintain confidentiality and handle sensitive information appropriately.
The post holder will work as an integral member of the team, providing comprehensive administrative and clerical support to the Haematology Outreach Department. Responsibilities include ensuring smooth day-to-day operations, managing correspondence, maintaining accurate records, and assisting clinical staff with documentation and other administrative tasks. Additionally, the post holder may be required to cover reception and clinic preparation duties in the Outpatient Reception during periods of annual leave or staff sickness, ensuring continuity of service. The successful candidate will be an enthusiastic and conscientious team player, able to multitask effectively in a busy environment. Strong written and verbal communication skills are essential, along with basic computer and keyboard proficiency and a willingness to train on departmental systems. The post holder must demonstrate a clear understanding of confidentiality, be reliable, well-motivated, and committed to supporting both the team and the departments objectives
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Physical Skills
Essential
- Ability to use a computer, telephone, and other office equipment effectively for extended periods.
- Ability to sit, stand, and move between work areas throughout the working day as required.
- Ability to handle and process paperwork, files, and clinic documentation accurately.
Other Requirements
Essential: - To be able to work over both campus if needed.
Commitment to Trust Values and Behaviours
Essential: - Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards.
Training& Qualifications
Essential: - A to C grade GCSE's or equivalent including English and Maths.; - ICT Qualification
Desirable: - Qualification in administration, customer service,
Experience
Essential: - Recent experience in an administration / clerical role.; - Experience in using Microsoft Word, Excel, Outlook
Desirable: - Previous experience in similar role in the NHS/ healthcare setting.; - Previous experience in customer service.
Communication and Relationship Skills
Essential
- Ability to communicate clearly and professionally, both verbally and in writing.
- Ability to interact effectively with colleagues, patients, and external contacts in a polite and respectful manner.
- Ability to listen carefully, understand requests, and respond appropriately or escalate where necessary
- Ability to work effectively as part of a team, sharing information accurately and clearly.
Desirable
- Experience of communicating with a wide range of people in an administrative or office-based environment
- Experience of dealing with enquiries by telephone, email, and face-to-face in a busy setting.
Analytical and Judgement Skills
Essential
- Ability to use own judgement to prioritise tasks and manage competing demands in a busy reception environment.
- Ability to accurately check, verify, and update patient information on electronic systems.
- Ability to identify and resolve straightforward issues independently, escalating more complex problems appropriately
- Ability to follow established procedures and apply them consistently.
Desirable: - Experience of using initiative to solve routine problems without direct supervision.
Planning and Organisation Skills
Essential
- Ability to organise and prioritise own workload effectively to meet deadlines.
- Ability to manage multiple tasks simultaneously in a busy administrative environment.
- Ability to respond flexibly to changing priorities and service demands.
- Ability to support the smooth running of daily administrative operations.
Desirable: - Experience of planning and coordinating administrative tasks within an office or healthcare setting
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
28 September 2026
Last checked
29 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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