Admin Assistant Learning Development & Culture

Monitoring and answering course and ESR related queries in

the Learning and Development Generic inbox.

Provide support to staff both

face to face and over the phone.

Course management, support with

the creation of new dates and advertise in the appropriate trust comms.

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Sending joining instructions to

delegates

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Sending attendance sheets to

trainers

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Updating the class when the

attendance sheet has been returned

Updating data on ESR (marking

people as complete, withdraw etc) and ensure the data is kept tidy by closing

classes.

Support with the creation of new

courses when requested.

Reception Duties which include

greeting delegates when they come to training, signposting to rooms and handing

out parking passes. Supporting with any technical queries regarding the

training rooms presenting equipment.

Building responsibilities,

opening up and closing down the centre to ensure the day starts and ends in a

tidy and organised manner.

Noting when centre resources are

running low so they can be added on the stationary order.

Reporting issues with estates

relating to the trainer centres and informing the team.

Contribute to ACE Team projects

e.g., keeping the training centre organised.

Communication with internal and

external training providers regarding training courses and dates.

Mail management, opening any internal post addressed.

We are

looking for someone with excellent attention to detail who enjoys supporting

colleagues and delivering a high standard of customer service. The successful

candidate will work closely with teams across the Trust to ensure training

information is accurate, up to date and easily accessible to staff.

You will

be highly organised, confident using ESR or similar Oracle-based systems,

databases and administrative software, and able to manage a varied workload

effectively. Strong communication skills, a proactive approach and a commitment

to providing excellent administrative support are essential.

If you are

organised, detail-oriented and passionate about helping others access learning

and development opportunities, we would love to hear from you.

For full details of the duties and criteria

for the role please refer to the job description and person specification

attached.

At Herefordshire and Worcestershire Health and Care NHS Trust,

we are working together to deliver outstanding care. We run community hospitals

and community health services across Worcestershire and provide mental health

and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of

all ages, experiencing both physical and/or mental health conditions from over

100 sites.

We will support you to thrive; offer flexible

working options for a great work-life balance, help you fulfil your ambitions,

and empower you to make positive changes within your team or service. We value

diversity and encourage applications from people of all backgrounds, cultures,

and ethnicities.

What we offer;

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27 days leave plus bank holidays, increasing up to

33 days with long service

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Generous NHS pension and enhanced pay when you work

unsocial hours

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Flexible and agile working opportunities

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Great maternity, paternity, and adoption support

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Wide range of supportive staff networks

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Health and wellbeing opportunities

If you would like to know more, please visit our

website.

We encourage you to read the attached applicant guidance notes.

Sharing

your data - As a data controller we may sometimes need to process your data to

pursue our legitimate business interests, for example to request a survey from

you (optional), to support the Trusts understanding of where you gained

interest in working for the Trust.

Additional Criteria

Skills and Abilities

Experience

Qualifications

Knowledge