NHSCloses in 8 days

Admin Assistant - 22 hours

British Pregnancy Advisory Service (BPAS)

TWICKENHAM, TW1 2AR

Salary

£28,648 to £31,747

Contract

Permanent

Hours

Not specified

Closing date

8 September 2026

8 days left

Job description

Do you enjoy working within a busy office or reception environment, where no two days are the same? We are looking for an experienced Admin Assistant ...

  • Answer and direct telephone queries, liaising with both internal and

external colleagues, as necessary.

-

Accurately check or complete BPAS and legal paperwork, ensuring all

relevant documentation is available for the clients episode of care.

-

Monitor, edit and amend appointment list, using as appropriate BPAS booking

system, informing clients if changes to their appointment become necessary.

-

Assist in the monitoring, control and ordering of stock, sort and

distribute incoming mail and prepare and despatch statistical information and

reports.

We are also looking

For

-

Experience of dealing face to face with patients who may be upset,

within a care environment.

-

Knowledge of clerical procedures including checking documentation,

telephone, and reception duties.

-

Good attention to detail, supportive towards colleagues and clients and

is an effective team player.

The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.

We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool.

If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.

Salary £28,648 to £31,747 per annum pro rata (£15.30-£16.95p/h) - depending on skills/experience

Hours 22 hours per week

Working Pattern Monday 07:30 to 16:00 | Weds & Fri 09:00 to 16:30

Location BPAS Richmond - Rosslyn Clinic, 15 Rosslyn Rd, East Twickenham, Twickenham TW1 2AR

Apply now Interested in making a difference? Apply today to join our team.

Values & eligibility All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission. Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Application outcome If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.

References & pre-employment checks All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.

The British Pregnancy Advisory Service (BPAS) is the UK's largest independent reproductive healthcare charity, providing evidence-based, not-for-profit reproductive healthcare. We work mainly on behalf of the NHS, offering abortion care, contraception, and STI testing and treatment across the country.

When you join BPAS, you become part of a values-driven organisation where compassion, professionalism, and choice guide everything we do. You will help remove barriers to safe reproductive care while supporting people to make informed choices about their health and futures.

Working with us - benefits include

  • 34 days annual leave (including bank holidays)
  • Life assurance at 3 salary
  • Defined contribution pension scheme
  • Access to GP 24/7, 365 days a year
  • MyMindPal mental fitness app and 24/7 counselling support
  • Online discounts, discounted gym membership, and other lifestyle benefits
  • Family-friendly policies to support work-life balance

Safeguarding, Equality & Diversity

BPAS is committed to safeguarding and promoting the welfare of everyone who uses our services, and all staff share this responsibility. Recruitment follows safer-recruitment principles and includes appropriate pre-employment checks.

We actively welcome applications from people of all backgrounds, identities, and experiences. We are proud to be an inclusive employer and will make reasonable adjustments to ensure a fair and accessible recruitment process for all candidates.

Experience

Essential

  • Administration experience gained within an office environment and general office duties
  • Knowledge of clerical procedures including checking documentation, telephone and reception duties

Desirable

  • Experience of dealing face to face with patients who may be angry or upset, within a care environment
  • Healthcare administration experience

Qualifications

Essential

  • English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
  • Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams

General

Essential

  • Do you support a woman's right to choose abortion?
  • Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
  • Are you aware we are unable to offer visa sponsorship for this role?
  • This role is working for 22 hours per week over Monday, Wednesday, and Friday at our unit in Richmond (TW1 2AR) - Can you commit to this working pattern?

Desirable

  • Would you like to add any further information/statements to support your application?

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

25 August 2026

Last checked

27 August 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

BPA
British Pregnancy Advisory Service (BPAS)

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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