999 Telephone Triage Nurse/Paramedic - Crawley
SECamb
Crawley, RH10 9BG
Salary
£39,959 to £48,117
Contract
Permanent
Hours
Not specified
Closing date
13 September 2026
11 days left
Job description
999 Telephone Triage Nurse/Paramedic - Emergency Operations Centre Band 6 NHS Agenda for Change £39,959-£48,117 per annum Location: Medway (East) & Cr...
Provide remote clinical assessments, onwards referralsorhome management advice usingclinical decision supportsoftware andother IT systemsforpatients presenting to the 999 service.
Support and coach Emergency Medical Advisors (EMAs) and dispatch teams within the EOC(Ambulance resource dispatch teams).
Clinically assess,prioritiseand manage incidents to ensure patient safety andappropriate allocationof resources.
Communicate effectively with patients, carers, colleagues, and other healthcare professionals, using negotiation skills asrequiredtocoordinate the best care andfacilitatereferrals asappropriate.
Act as a point of clinical leadership and decision-making within the EOC, including safeguarding and capacity/consent decisions.
The role requires
- Permanent full-time contracts
- Permanent part-time contracts(Minimum of 15 hours per week)
Please note, weoperate365 days per year, 24 hours per day and there will be a requirement to work a variety of shiftsincluding evenings, nights,weekendand bank holidays. Unsocial hours are payable in addition to the salary quoted, dependent upon working pattern.
Please ensure you read the attached rota requirements before applying for this role to ensure you can meet the requirements.
Training Commitment
8.5 weeks full time NHS Pathways 999
- 2 weeks NHSP Training
- 1 week CAD training (all Monday-Friday).
- 2 weeks EMA mentoring (shift work)
- 1 weekNHSP clinician training (Monday-Friday)
- 2 weeks mentoring (shift work)
The training and mentoringisfull time (37.5 hours per week) whether you are applying for a full time or part time position.You willbe requiredto attendthe full 8 weeks of training, no annual leave or days offwill be agreed during this time. Failure to attend will result in your employment with the trust beingterminated.
Please note you willbe requiredto be flexible during yourmentoringperiodas we are unable to plan shifts ahead of time.
Due to licencerequirements,youmustpass all assessments during your trainingtopass the course. You will be offered a resitifrequired,if unsuccessful at the resit your employment will beterminatedimmediatelywith the Trust. In addition to this, you will need to be signed off as clinically safe following mentor and diamond weeks, again failure to meet the required standard will result in your employment beingterminatedwith the Trust.
- Option to join NHS pension scheme
- A minimum 27 days' holiday each year, increasing after 5 years' service.
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Award winning wellbeing hub
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
This is a fully office-based role at our NHS 111/999 contact centres in Medway, Kent or Crawley, West Sussex. Due to 24/7 shift patterns, including nights, applicants must live within approximately 45-60 minutes' commuting distance. Applications outside this distance will not be progressed.
If you are planning to relocate, please include details and timescales in your supporting statement.
Knowledge & Experience
Essential
- Registered with the HCPC/NMC (Adult nurses only) with at least two years post registration experience since 2020 in urgent, emergency or unscheduled care
- Evidence of CPD in addition to the minimum requirement of your registering body.
- Evidence of supporting development of less experienced clinicians or non-clinical staff
- Evidence of communicating clinical information clearly and sensitively with patients, relative and healthcare professionals
Desirable
- Demonstrated experience in telephone triage/remote clinical assessment
- A high level of typing accuracy and computing competence
- Recognised mentoring, coaching or supervision qualification
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
2 September 2026
Last checked
2 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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