Weekday Professional Line (WDPL) GP

• explore management pathways not yet considered that could support safe community management, and
• facilitate admission to hospital via the most appropriate route when required.

• Receive telephone referrals for medical admission from primary care clinicians, carefully exploring the medical presentation and the callers concerns
• Demonstrate shared clinical decision-making and critical thinking to agree a patient-centred plan, aiming to support community management wherever possible and particularly for patients with terminal illness and/ or advanced frailty
• Facilitate referral to the Frailty-ACE (Assessment and Coordination for Emergency and urgent care) team for those frail patients who would benefit from a further discussion to determine whether community management would support their needs
• Provide medical advice and support to community clinicians who are working to maintain management of adult medical patients in the community, signposting to specialist input and community management pathways if required
• Seek specialist advice when required to support admission avoidance
• Facilitate urgent/ same day hospital referral via the most appropriate hospital pathway
• Remote assessment and management of a small number of dispositions/ cases referred from NHS111 during the day, including accidental toxic ingestions and people aged < 2 or > 85 years with unclear needs
• Remote clinical assessment of patients who, without clinical input, would otherwise be directed to a Category 3/4 ambulance or Emergency Department, alongside System CAS colleagues
• Excellent communication skills and a supportive and collaborative approach with both clinical and operational colleagues on shift, referring clinicians and colleagues in affiliated organisations
• Proactive approach to case discussion and supporting clinical decision making across Weekday Professional Line, Frailty-ACE and System CAS teams
• Contribute to the development of and/ or embrace new patient pathways, admission avoidance options and service developments to enhance care for patients

• Severnside Integrated Urgent Care (IUC):A 24/7 NHS urgent care service combining NHS 111 and the GP Out of Hours Service, and more, ensuring patients receive timely medical attention when their GP practice is closed
• In-Hours Primary Care:Operating GP practices such as Broadmead Medical Centre and Charlotte Keel Medical Practice, providing comprehensive healthcare services during standard hours
• Homeless Health Service:Dedicated to addressing the healthcare needs of homeless individuals, offering support through clinics and outreach teams

Essential

• Full registration GMC GP register
• Inclusion on NHS England's Performer's list
• MRCGP or Certificate from the Joint Committee on Postgraduate Training for General Practice

Desirable

• Higher post graduate membership/ qualification e.g., MRCP/ MSc

Essential

• Experience and interest in working across urgent primary care settings
• Actively working in General Practice or some form of community medicine or IUC service
• Effective multidisciplinary team working as part of current or recent primary care experience, either in practice or IUC, or both

Desirable

• Experience of work in urgent or emergency care (eg Emergency Department, Acute Medicine, Integrated Urgent Care/ out of hours)
• Interest in frailty
• Knowledge of BNSSG acute care pathways
• Experience of referral management, and/ or the primary care/secondary care interface
• Experience of teaching Medical Students
• Experience of GP Training/ Clinical supervision
• Familiarity with the BNSSG healthcare system
• Acute/ general medical experience
• Experience of referral management/ Primary care/ hospital interface decisions

Essential

• Motivated to provide high standards of patient and workforce care
• Excellent verbal and written communication skills
• Able to form strong relationships both internally and externally
• Able to listen carefully and to manage sensitive situations
• Able to manage confidentiality at all times, for both staff and patients
• Able to use own initiative to achieve the objectives of the post
• Flexible approach to working pattern and location according to service need
• Organised, systematic and with good time management; able to prioritise work, multi task and work under pressure
• Willing to analyse own work and performance, to recognise own limitations and act appropriately
• Commitment to BrisDoc's values, social enterprise status and Co-ownership model
• Positive attitude towards innovations and change.
• Good team player who is able to support, value and respect the contribution of all members
• Able to remain impartial, objective and non-judgmental when working with others

Desirable

• Familiarity with Cleo and EMIS systems