Retail Catering Assistant - LRI
University Hospitals of Leicester NHS Trust
Leicester, LE1 5PW
Salary
£25,272
Contract
Fixed-Term
Hours
Not specified
Closing date
17 September 2026
17 days left
Job description
The retail catering service provides a high quality service to staff and visitors to our hospitals and maintains a high standard in customer care. As ...
The role of a Retail Catering Assistant is to work within the restaurants or food outlets within the retail area.Provide a front-of-house service which is customer focused and includes preparing and providing beverages, snacks meal items, cash handling, the use of a till, temperature recording and restocking of goods.There will also be a need for some minimal food preparation with cleaning and washing up responsibilities.
Our Team provides a safe, friendly customer service environment for our Staff, Patients and Visitors.
General Duties
- Adhere to good Customer service.
- Cash handling and the using of tills.
- Maintaining good hygiene practices within the department.
- Preparation of drinks and snacks to Brand standards
- Food preparation as required in the main production kitchen.
- Ensuring that foods are checked for suitability for special diets.
- Working within chilled areas and in wet environments.
- Able to accurately record and monitor temperatures to required frequencies.
- Washing of crockery and cutlery and catering utensils use industrial machines, also manually washing when required.
- Responsibility, for ensuring the high standards of cleanliness is maintained throughout the work area adhering to Trust Policies and Procedures.
- To carry out cleaning tasks, both specific and generic, to prescribed work schedules for designated areas, in line with Trust policies and procedures
- Ensuring the correct and economical use of materials, provisions and equipment and seeking advice from Supervisor when in doubt.
- Report to you Team leader any mechanical defects and any equipment and any mishaps or untoward incidents.
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals
- high-quality care for all
- being a great place to work
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate
- we are proud
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http: //www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Experience
Essential
- Able to carry out instructions and duties as detailed in the job description.
- Willingness to work towards achieving CIEH Level 2 in Food Safety and NVQ Level 2 (or equivalent) in support services and customer care
Desirable
- Previous experience of working within a healthcare environment
- Catering experience
- CIEH Level 2 in Food Safety
- NVQ 2- support services, Customer care
Communication and relationship skills
Essential
- Effective communication skills with all levels of public, staff and patients.
- Able to work in a busy environment.
Skills
Essential
- Have a good standard of the English language including both written and oral communication skills.
- Numeracy skills for cash handling.
- Ability to work as a team member or on own initiative
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others.
Other requirements specific to the role
Essential
- Working to deadlines safely in a care environment.
- Flexible approach to working practices
- Must be able to attend Trust induction and any relevant training that is required for this position.
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
31 August 2026
Last checked
31 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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