Ward Clerk - Ward 8A

Act as the first point of contact for patients, relatives, and visitors

Manage patient admissions, transfers, and discharges on electronic systems

Maintain accurate and up-to-date patient records and documentation

Liaise nurses, bed management, and other departments

Arrange investigations, clinic appointments, and transport as required

Answer and direct telephone calls and respond to queries promptly

Prepare notes for ward rounds, admissions, and discharges

Ensure compliance with data protection, confidentiality, and trust policies

Support the ward team in prioritising workload during busy periods

The role involves a range of key responsibilities outlined in the job description and person specification.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit their careers page.

Qualifications

Essential: - NVQ level 2/equivalent

Experience

Essential: - Suitable work / life experience

Desirable: - Previous experience in a caring role

Skills

Essential: - Ability to communicate clearly in written & spoken word; - Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting

Desirable: - Basic Computer Skills