Ward Clerk
University Hospitals of Leicester NHS Trust
Leicester, LE1 5WW
Salary
£25,272
Contract
Permanent
Hours
Not specified
Closing date
8 September 2026
8 days left
Job description
We are looking for a friendly, self-motivated individual to join our team as ward clerk in AMU. You will be providing administrative support as well a...
-
Patient information & administrative duties Produce temporary files for patients admitted onto the ward
-
Use the trust IT systems to reflect patient movements including admit, transfer and discharge patients and clinical attendances, always make sure the patient demographics are up to date and follow up appointments are booked.
-
Register new patients, source and retrieve case notes from the trust and other hospitals liaising with the medical records department
-
Use the trust IT systems to reflect patient movements including admit, transfer and discharge patients and clinical attendances, always make sure the patient demographics are up to date and follow up appointments are booked.
-
Register new patients, source and retrieve case notes from the trust and other hospitals liaising with the medical records department.
-
Ensure patient labels are attached to every document within the patient file.
-
Complete front sheets for the notes showing dates of admissions and discharges.
-
Merge paper case notes and supply comprehensive paper records to the clinical coding team to ensure activity is recorded correctly
-
Ensure all discharge summaries (written by doctors) are completed correctly and all laboratory results are filled in the case notes after being checked and signed by doctors
-
Receptionist duties
-
Be the first point of contact for staff, visitors and callers, respond to enquiries as appropriate and answering and directing calls
-
Ensure messages are passed on to patients from their relatives and messages given to the clinical team to call patients next of kin to update them
-
Knowledge and skills required
-
To be able to organise time effectively.
-
The post holder should be able to communicate effectively with a variety of people remaining courteous at all times, especially when dealing with patients & relatives
-
To be able to remain calm under pressure
-
The post holder must be an excellent team player who works closely with colleagues to deliver a smooth sufficient service
Please see job description/person specification for further details on the role
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals
- high-quality care for all
- being a great place to work
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate
- we are proud
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
https: //www.uhleicester.nhs.uk
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Training and qualifications
Essential
- Good standard of written and spoken English
- Basic computer skills
Desirable
- Computer/typing/secretarial course
Experience
Essential
- Experience working with the general public
- Basic knowledge of clerical duties
Desirable
- Previous experience of clerical duties in the health care setting
Communication ansd relationship skills
Essential
- Able to cope in stressful and demanding situations
- Ability to uphold confidentiality
- Able to prioritise and work in multi-disciplinary team
- Able to communicate effectively and sensitive to needs
- Must be able to use own initiative
- Caring & compassionate
Desirable
- Demonstrates motivation to learn
Other requirements specific to the role
Essential
- Must be able to work a flexible shift patter to cove 24/7 365 days a year
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
27 August 2026
Last checked
31 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Similar roles
Explore related