Ward Clerk

The role of the ward clerk is to support the nursing team in the delivery of safe effective care to the patient to be achieved by performing administrative tasks in a diligent, professional way in order to assist with the smooth running of the service.

Be able to admit, transfer, discharge patients using the electronic patient record.

Greet all visitors to the unit in a friendly, helpful and courteous manner.

The undertaking of general organisation of paperwork and notes within the Unit to ensure an organized department.

To admit, transfer and discharge patients from the system using the electronic patient record.

To answer the telephone, taking and delivering messages in an appropriate and helpful manner. Manage Out-patients diary.

To liaise with staff from other departments in an effective manner to include the bed manager/medical records/divisional bleep holders as requested.

Please refer to the Job Description for further details

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.

Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030.

Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -

For further information about Milton Keynes please visit - Visit Milton Keynes

Qualifications and knowledge

Essential: - Basic math's and English; - Computer literate

Desirable: - Knowledge of role

Experience

Desirable: - Previous ward Clerk experience; - Experience of working in the NHS; - Office experience

Skills

Essential: - Keyboard skills; - Manual dexterity; - Able to work under pressure; - Able to multi task; - oWord/excel/spreadsheets etc

Personal and people development

Essential: - Good time management skills; - Supportive to ward staff; - Able to share knowledge

Communication

Essential: - Excellent communication skills; - Self aware; - Calm and reasonable; - Approachable