Ward Administrator

Responsible for the patients Care Programme Approach, report compilation, minute taking and Section 117 meetings

Act as IT co-ordinator and Rio champion for the ward

Arrange admissions, transfers and discharges of patients as instructed by clinical ward manager whilst liaising with Medical Records and external agencies.

Complete maintenance requests for the ward, chase up outstanding works on a regular basis to ensure completion of tasks is carried out.

Dealing with telephone enquiries, documenting messages and ensuring that they are passed on to appropriate staff member accordingly for action.Telephone enquiries can sometimes be of a distressing or sensitive nature and require a high level of discretion and diplomacy at all times.

Ensure cover is provided for other wards in times of holidays and sickness

Keep ward diary up to date with inclusion of CPA dates, physical health investigations, Mental Health Review Tribunals, Managers meetings and arrangement for service user activities.

Liaising with all services, internal and external to the Trust as well as patients relatives whilst maintaining confidentiality.

Setting up emails and Rio accounts and smartcards etc for new staff members

To attend team meetings, supervision sessions and take part in the appraisal system. Update Patient Lists - to be updated with current details re MHA spreadsheet sent weekly along with Progress Review Timetables

Order supplies for your ward including stationery

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Qualifications

Desirable: - NVQ3 Administration; - Conversant in the use of Rio (electronic patient record) & SharePoint.

Experience

Additional Criteria