Volunteering Manager
Age UK East London
London, E2 9LU · LONDON, E3 4LY · LONDON, E8 3LA · LONDON, E15 1HP
Salary
£38,144 to £41,280
Contract
Permanent
Hours
Not specified
Closing date
10 September 2026
10 days left
Job description
To improve and strengthen the organisations volunteering programme by putting clear policies, systems and processes in place, so managers can confiden...
Lead the ongoing development of the organisations volunteering programme, ensuring it is effective, inclusive, well-managed and aligned to organisational priorities. Develop, review and implement volunteering policies, procedures, guidance and quality standards to ensure a consistent approach across all services. Promote a positive culture of volunteering across the organisation, ensuring volunteers are valued and their contribution is recognised. Provide training, coaching, guidance and practical tools for staff who manage volunteers, building confidence and capability across teams. Oversee organisation-wide volunteer recruitment systems and campaigns,ensuring accessible, inclusive and efficient recruitment pathways. Lead volunteer engagement, recognition and feedback activity to improve satisfaction e.g. Volunteer Survey and Volunteer Awards. Develop initiatives to widen participation and increase volunteer diversity,particularly among older people and those from the global majority. Ensure volunteering activity meets safeguarding, GDPR, health and safety, DBS and other relevant legal and regulatory requirements. Maintain accurate volunteer records, systems and reporting processes, to produce regular reports on volunteer recruitment, diversity, engagement,retention and impact, using data to drive improvements.
To undertake any other duties within the competence of the post holder as maybe required from time to time for the continued smooth running of Age UK East London. To carry out the duties of the post in accordance with Age UKs East Londons policies and procedures including EDI, Health and Safety, Confidentiality,Complaints, GDPR, Safeguarding Vulnerable Adults.
About Age UK East London (AUKEL)The organisation Age UK East London (AUKEL) is a local independent charity, which is part of the national Age UK network. We work across Tower Hamlets, Hackney, Waltham Forest and Newham to deliver services which support older people to live healthier, happier and more fulfilled lives.
Qualifications
Essential
- 1. Experience and knowledge of
- managing volunteer
- programmes, including
- recruitment, onboarding
- engagement, support and
- retention, in line with good
- practice.
- 2. Experience of managing staff
- and or volunteers, with strong
- leadership and motivational
- skills.
- 3. Experience of improving systems
- processes or services, with the
- ability to identify practical
- solutions and drive continuous
- improvement.
- 4. Excellent communication and
- relationship-building skills, with
- experience of working
- collaboratively across teams to
Desirable
- Experience working
- with older people
- carers or within
- health, social care
- or community-
- based services.
- Experience
- designing and
- delivering initiatives
- to increase diversity
- in volunteering
- particularly
- engaging
- underrepresented
- groups.
- Experience of
- corporate
- engagement and
- partnership
- development
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
27 August 2026
Last checked
31 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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