Video/Tele-Coach/Psychological Wellbeing Practitioner

As a Video / Telecoach, you'll play a vital role in responding to mental health crises through telephone and video consultations, offering psychologically informed interventions, guidance, and support.

Working Together

You'll be part of a highly collaborative, multidisciplinary team, working alongside clinicians, partner organisations, and the voluntary sector to deliver seamless care and support.

Ready to Apply?

If you're ready to bring your skills, compassion, and resilience to a service that truly changes lives, we'd love to hear from you.

Apply today and help us be there when it matters most.

range of internal and external stakeholders (users of services, carers,

multi-disciplinary staff, and other statutory / non statutory services)

operations of the service managing clinical enquires

communication that is clear and in line with local guidance

empathy, respect, compassion and hope where there may be barriers to understanding.

relevant and understandable in line with operational guidance

colleagues to ensure professional standards are met

is recovery focused

latest empirical evidence and compliant with local policies / procedures

service

of the service

nationally as appropriate

or near miss in line with the Trusts incident reporting policy supporting

appropriate actions are taken to reduce the risk of reoccurrence

the highest standards of governance, clinical effectiveness, safety and person

maintain a safe and healthy environment

Governance related policies

manager whenever necessary

and Organisational Skills

within the appropriate systems of record sharing

service users

required under guidance from senior staff

infection

for Persons Care, Treatment and Therapy

in a timely, effective and integrated manner

and relatives to be at the forefront of decision making, owning their packages

of care / treatment

assessments as required

dignity, equality, diversity, choice and respect

problems

information on individuals coming into contact with other professionals,

aligned with agreed information sharing protocols, and under guidance from

senior staff

young people and vulnerable adults

best practice guidelines (if appropriate) under guidance from senior staff

national and local policies and issues in relation to service provision

for Policy and Service Development Implementation

the team as agreed, implementing the findings

order to ensure the quality of the service provided

process that ensure the implementation of Trust policies

for Finance, Equipment and Other Resources

for budgetary management

manage organisational resources efficiently and to suggest efficiency savings

to line management as they arise

safekeeping of the organisations property

Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.

As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.

We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.

We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.

Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.

Qualifications

Essential: - Qualified to degree level in a relevant subject; - (or demonstrable equivalent experience)

Desirable: - Qualified to degree level in nursing, social work, occupational therapy, counselling, psychological therapy

Knowledge

Experience

Desirable: - Application of evidenced based interventions relevant to the service.

Skills