Treatment Bookings Co-ordinator IFR Lead

As our Treatment Bookings Co-ordinator IFR Lead, you will take the lead on IFR funding requests, ensuring patient bookings are reviewed in line with relevant Integrated Care Board (ICB) policies and criteria.

Working closely with consultants, senior clinical colleagues, the Theatre team, patients, insurers and other hospital departments, you will help ensure that bookings are accurate, funding requirements are met and admissions run as smoothly as possible.

Take the

lead on all IFR funding requests.

Have a

detailed understanding of ICBpolicies.

Checking

all patient bookings alongside ICB policy criteria.

Monitor

and manage the level of IFR requests that come in to the Hospital.

Liaise

with senior clinical staff with any funding queries.

with other departments to coordinate bookings.

Work

closely with the Theatre team to ensure patients have gone through the

correct booking process.

Assist the

bookings team with any related queries.

To

communicate and liaise with consultants and other hospital departments

regarding patients bookings for clinics, theatre and admissions.

appropriate admission documentation for all patients.

To deal

with incoming queries in a pleasant and professional manner and to escalate

any clinical queries to the appropriate department.

To ensure

all patient information is up to date

closely with patients/insurance companies prior to admission.

To relay

information to patients relating to cost of procedures

Work closely

with the Theatre team and Consultants to ensure that the daily theatre

schedule is utilised to it maximum potential considering standard RTT

pathways and any contractual restrictions imposed by ICB

Booking

Physio, outpatient and Pre-op appointments as and when required

Prepare

admission documentation.

with Insurance Companies regarding authorisations.

To collate information after

outpatient clinics and ensuring all documentation is correctly prepared for

the medical secretaries.

To attend

staff update sessions and complete required eLearning.

To be

flexible regarding hours worked and accepting hours may alter periodically to

reflect the changing needs of the business.

Our people are at the heart of everything we do. We believe in creating an environment where colleagues can be themselves, work collaboratively and make a meaningful difference.

Our values guide how we work every day. We are:

By joining us, you will contribute to our charitable mission to provide quality and innovative care solutions for people with complex needs within marginalised communities.

Ready to make a difference?

If you have strong administrative skills, a passion for excellent customer service and the confidence to coordinate complex booking and funding processes, we would love to hear from you.

Join the Healthcare Management Trust and help us make every contact count.

Experience

Desirable: - An understanding of Individual Funding Request (IFR) policies and processes.; - A BTEC/NVQ qualification in Administration, or currently working towards one.