Support Medical Secretary
Mersey and West Lancashire Teaching Hospitals NHS Trust
Ormskirk, L39 2AZView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
3 November 2026
14 days leftJob description
Come and join our busy team of Support Medical Secretaries based in either Southport or Ormskirk Hospitals sites. We are looking for experienced suppo...
Applicants must have a sound knowledge of medical terminology and ideally qualified to at least RSA level 3 / OCR typing and word processing or equivalent. AMSPAR certification is desirable. You must be proficient in the use of audio typing and Microsoft Office packages. Training on in-house systems will be provided.
You will need to be able to work to tight deadlines and withstand the pressure of working for a busy team. It is essential you are able to work on your own initiative.
Working as part of a support medical secretary team to support the clinical workforce
Typing of clinical correspondence using digital/audio systems
Work across both medical and surgical specialities to ensure typing targets are met
Provide support to the medical secretaries as required. The post holder will carry out the duties in such a way as to make a direct and positive contribution to the organisation of the workload
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Qualifications
Essential: - NVQ III or equivalent experience; - RSA II / III Typing or Word Processing; - Knowledge of medical terminology; - Audio typing
Desirable: - AMSPAR Diploma; - European Computer Driving Licence (ECDL)
Our Values
Essential: - We are Kind; - We are Open; - We are Inclusive
Experience
Essential
- Previous secretarial experience with knowledge of secretarial/administrative procedures and systems
- Previous Medical Secretary experience
- Knowledge of Data Protection
Desirable: - Previous NHS experience; - Knowledge of Microsoft Office Software Package
Skills
Essential
- Able to communicate effectively with a wide range of people, both internal and external
- Ability to work as a member of a team
- Excellent interpersonal skills
- Flexible working approach
- Ability to plan and organise own workload to meet targets
- Customer Service skills
Other
Essential
- Committed to self-development to meet the requirements of the role
- Ability to concentrate for prolonged periods when transcribing medical audio dictation in a predictable work pattern
- Ability to deal with distressed patients or relatives when answering telephone
- Ability to cope with frequent indirect exposure to distressing or emotional situations in content of clinical correspondence
- Continuous use of computer / keyboard
- Use of trolleys to transport case notes
- Continuous use of VDU
- Working in an office environment
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
20 October 2026
Last checked
20 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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