Transcription and Administration Assistant

1. To provide an efficient transcription service. This will primarily be audio typing from digital dictation, processing letters transcribed by Dragon AI and Dict8, processing urgent Virtual Fracture Clinic letters and may include copy typing. The job will require typing, checking of letters at speed from dictation, topping and tailing letters and other tasks associated with the production and circulation of clinical correspondence.

2. To validate each dictation to ensure the patient details are correct by cross referencing the profiling window with the dictation.

3. To recognise inconsistencies and anomalies with dictations and escalate to the medical secretaries and Assistant Service Manager.

4. To maintain folders in date and time order unless otherwise instructed.

5. Observing strict confidentiality in all matters concerning patients and visitors.

6. Demonstrating and explaining practices and procedures to new, less experienced staff.

7. To be aware of Departmental Health and Safety requirements.

8. To carry out any other reasonable duties as assigned by the Supervisor/Manager commensurate with grade

1. To provide an efficient transcription service. This will primarily be audio typing from digital dictation, processing letters transcribed by Dragon AI and Dict8, processing urgent Virtual Fracture Clinic letters and may include copy typing. The job will require typing, checking of letters at speed from dictation, topping and tailing letters and other tasks associated with the production and circulation of clinical correspondence.

2. To validate each dictation to ensure the patient details are correct by cross referencing the profiling window with the dictation.

3. To recognise inconsistencies and anomalies with dictations and escalate to the medical secretaries and Assistant Service Manager.

4. To maintain folders in date and time order unless otherwise instructed.

5. Observing strict confidentiality in all matters concerning patients and visitors.

6. Demonstrating and explaining practices and procedures to new, less experienced staff.

7. To be aware of Departmental Health and Safety requirements.

8. To carry out any other reasonable duties as assigned by the Supervisor/Manager commensurate with grade

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

Qualifications

Essential: - General Education to NVQ level II or equivalent

Desirable: - Knowledge of IPM/ICE

Experience

Essential: - Experience in secretarial/administration; - Excellent typing skills touch or audio typing; - Experience with Bighand, Dragon AI and Dict8

Desirable: - Medical secretary experience

Skills

Essential: - Knowledge of medical terminology

Desirable: - Understanding of NHS