Training Hub Administrator

• Manage the shared inbox, respond to enquiries and coordinate stakeholder communications to ensure timely and effective information flow.
• Coordinate course bookings, training events, calendars and logistics.
• Prepare agendas, minutes and documentation for meetings, supporting effective governance and follow-up.
• Lead on communication and engagement activities, including supporting newsletters, website updates and central team communications.
• Maintain accurate records, databases, registers and SharePoint content to support compliance and operational effectiveness.
• Support financial processes, including processing invoices, purchase orders (POs) and tracking expenditure.
• Provide comprehensive administrative support across all Training Hub programmes and initiatives, including fellowship, mentorship, ARRS workshops, enhanced service training, and other workforce development programmes.

• Coordinate all aspects of course bookings, training events, and related logistics, including venue arrangements, calendar management, and liaison with speakers and participants.
• Maintain up-to-date records, databases, registers, and SharePoint content, ensuring data accuracy and accessibility.
• Provide administrative support across all programmes, adapting to changing priorities as required.
• Prepare agendas, take minutes, and produce documentation for meetings, ensuring timely distribution and follow-up on actions.

• Manage the shared inbox and act as a first point of contact for enquiries.
• Coordinate stakeholder communications, including newsletters, website updates and central team communications, to keep all parties informed and engaged.

• Support with KPI returns and ensure timely submission.
• Support use of systems such as the MedTribe platform, surveys.
• Support the team with projects when required.
• Identify process improvements and contribute to best practice.

• Support financial processes by raising and tracking invoices, processing purchase orders and maintaining financial records in line with organisational procedures.

• We work together to make a difference for patients
• We care enough to go the extra mile
• We support, trust, and empower
• We sincerely value each other
• We support primary care to own its destiny

Essential

• Understanding of NHS regulatory frameworks and compliance requirements
• Highly organised and detail-oriented, able to manage multiple priorities and deliver programmes on time and to a high standard
• Proven experience in managing shared inboxes, handling enquiries, and coordinating stakeholder communications
• Ability to keep full, accurate and up to date records to a high standard
• Experience preparing agendas, taking minutes, and producing documentation for meetings
• Strong administrative skills, with the ability to provide support across multiple programmes.
• Basic understanding and knowledge in using Medtribe and Survey platforms
• Ability to manage multiple projects and priorities effectively
• Ability to prepare and produce concise yet insightful communications for dissemination across multiple stakeholders
• Excellent communication skills, both written and verbal, with the ability to produce engaging content for newsletters, websites and central team communications
• Skilled in building and maintaining relationships with stakeholders at all levels
• Self-motivated, energetic and enthusiastic, with an appetite to learn
• Ability to work with data and informatics
• Team working skills and can do attitude including cross cover for colleagues if required
• Proficient in Microsoft Office and digital collaboration tools
• Flexible and adaptable to changing priorities in a fast-paced environment

Desirable

• Experience of working in primary care or a healthcare training environment
• Understanding of local systems