Temporary Staffing Coordinator, Band 3
Gloucestershire Hospitals NHS Foundation Trust
Gloucester, GL1 2EL
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
9 September 2026
9 days left
In plain English
What this job actually involves
You will help the Trust keep temporary staff schedules running smoothly. You answer emails and calls, update records and support managers and agencies. The role suits organised people who enjoy helping others and can keep information private.
What you'll need
- Good computer skills and ability to learn new systems quickly
- Clear written and spoken communication for emails and phone calls
- Strong organisation to manage many requests and records
- Ability to keep personal data confidential at all times
- Team‑player attitude and willingness to attend meetings and training
How to boost your chances
- Highlight any admin or staffing experience on your CV
- Give examples of handling queries or managing schedules in interviews
- Mention any NHS or healthcare exposure, even if brief
- Show you can work with confidential information safely
- Be ready to discuss how you stay organised under pressure
Written by AI to help you understand this advert in plain English. It can get things wrong — always check the original advert before you apply.
Job description
The post holder will play a key role in the smooth running and continuous improvement of our Trust temporary staffing processes. A vital service that ...
- Respond to incoming queries and shift cover requests
- Keeping up to date records on the Temporary Staffing System
- Manage the Temporary Staffing email inboxes
- Liaise with departmental managers and agencies to support the temporary staffing process
- Deliver basic system training to managers
- Ensure compliance is up to date and temporary staffing processes are followed
- Supporting with recruiting candidates to our bank pool
- Attend Weekly team catch ups
- Attend monthly Team Meetings
- Undertake Training as required
- Maintain a high-level of confidentiality
- Duties to be carried out in a professional manner that ensures a high level of customer service to all Gloucester Hospitals Trust customers, both internal and external.
- Use of online temporary staffing systems to assist in matching ward /department requests for staff cover with availability of staff. Ensuring that documentation and computer data relating to that matching up is up to date at all times.
- Respond to any inquiries by email or on the telephone in a knowledgeable, sensitive, timely and customer-focused manner. Ensuring that confidentiality is maintained at all times when handling personal and sensitive information
- Maintain close communication with Wards/Departments/Clinical Site Managers/ Matrons on a daily basis. Attend Trust staffing meetings in the absence of the team leader, to ensure real time information regarding staffing levels and challenges. Liaise with external nursing agencies on a daily basis
- Aim to become a subject matter expert in designated areas of temporary staffing.
- Provide a high-quality customer service to both internal managers and bank staff when required.
- To support the administration of payroll processes for bank and agency workers, including the processing and checking of agency invoices to ensure that they are accurate and paid promptly.
- Attend meetings and undertake training, including mandatory and role specific training, to ensure that skills and knowledge are kept up-to-date and appropriate to the post.
- Ensure a working knowledge of current Trust policies and procedures and adapt working practices as appropriate.
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Qualifications
Essential
- A-Levels, T-Level and/or equivalent experience
- Recent and continued professional development (CPD)
Experience
Essential
- Experience of working in a busy administrative environment, delivery a full range of secretarial and administrative procedures
- Previous experience of working towards targets/deadlines
Desirable
- Previous experience working within clinical environments
- Previous experience delivering training/workshops
Knowledge
Essential
- Knowledge of confidentiality and data protection legislation and is able to use discretion where necessary
- Knowledge of complaints management process
- Advanced skills using Microsoft Office (Excel, Outlook, PowerPoint & Word)
Desirable
- Knowledge of Medical Temporary staffing platforms such as Allocate
- Knowledge of continuous improvement practices
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
26 August 2026
Last checked
28 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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