Team Administrator
Tees Esk and Wear Valleys NHS Foundation Trust
Knaresborough, HG5 0UB
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
15 September 2026
13 days left
Job description
A rare opportunity has arisen for a dedicated and experienced administrator to join our friendly team based at Alexander House. Our team provides esse...
Whilst having previous experience in an administrative role is essential, NHS or other health care experience is not. We are first and foremost looking for a colleague with a passion for helping people who believes in delivering excellent customer service, who has a keen interest in learning and working in a health care setting with a 'can do' attitude.
This role is at the heart of the multi-disciplinary team which means you will work closely with nurses, healthcare professionals, consultants, and management to ensure that they have everything admin wise they need to provide the best possible care to our patients. We are looking for someone who is comfortable multitasking, someone who can communicate confidently, build strong working relationships with a variety of people, who can prioritise their workload and who is genuinely interested in understanding and supporting the challenges that mental health care provides.
Your main duties will be processing referrals to the team, booking assessment and treatment appointments, liaising with patients, carers and other stakeholders, typing letters and maintaining accurate, confidential patient records.
For more details, please read carefully the job description, to be successful at shortlisting please briefly describe how you match this description citing examples to reinforce your experience. If you do not have maths or English to the required standard please state your intention to work towards.
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Qualifications
Essential
- Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
- Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period.
Experience
Essential
- Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information)
- Customer Service experience (face to face, answering calls, correspondence).
- Experience of organising completing demands and workloads
- Experience of setting up and maintenance of administrative systems and processes
- Experience of working autonomously and proactively
Knowledge
Essential
- Comprehensive knowledge of Microsoft Office application
- Understanding of data protection and the need for confidentiality and how to maintain this
- Knowledge of office systems and processes
Skills
Essential
- Good interpersonal and communications skills (articulate, meaningful, legible and appropriate to the audience)
- Accurately transcribe data from a variety of sources, including digital dictation software
- Numerate to be able to undertake basic calculations/information
- Follow and work within defined procedures
Personal attributes
Essential
- To build rapport, engage and develop positive relationships. Courteous and sensitive to others needs or feelings
- Positive, motivated and enthusiastic
- To take responsibility for self and committed to continual personal development
- Punctual and professional
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
1 September 2026
Last checked
2 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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