Team Administrator
Northern Care Alliance NHS Foundation Trust
Rochdale, OL12 0NBView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
2 November 2026
13 days leftJob description
An opportunity has arisen for a Team Administrator to join our busy team which will involve the coordination and implementation of office procedures. ...
- Patient related tasks.
- Deal with telephone communications and type letters with a potentially distressing or emotional content.
- Deal with informal complaints referring them to the service lead when necessary.
- Provide non-clinical advice and information to patients/clients/relatives; exercising judgement when dealing with patient enquiries, analysing and resolving problems at source
- To liaise with staff in other services and with external contacts.
- To organise, store and archive paperwork, documents and computer- based information.
- Manage own workload and act independently within occupational guidelines, using own initiative, seeking advice where necessary from the line manager ensuring confidentiality is maintained at all times.
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Qualifications
Essential
- Education to GCSE level/GCE 'O' Level
- Word processing - Qualified to RSA II/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 95% accuracy).
Desirable: - ECDL or equivalent qualification
Experience
Essential: - Significant experience of providing clerical services; - Experience of using IM&T systems for data entry.
Desirable: - Minute taking experience
Knowledge
Essential: - Knowledge of a full range of administration procedures and their application to improve service efficiency and effectiveness. including Microsoft packages.
Desirable
- Understanding of the Data Protection Act.
- Knowledge of Information Governance with regard to maintaining confidentiality of person identifiable information
- Knowledge and understanding of the National Health Service.
Skills
Essential
- Motivated, flexible, proactive, tactful, courteous and polite.
- Smart appearance in accordance with NCA Dress Code.
- Recognise equality and diversity and the importance of peoples' rights with dignity and respect. Act in accordance with legislation, policies and procedures.
- Advanced keyboard skills and good numerical skills
- Proven organisational skills and the ability to multi-task and prioritise workload with interruptions and changing priorities
- Good command and understanding of English, punctuation and grammar and the ability to communicate in a clear and concise manner.
- Ability to travel between a variety of community locations
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
19 October 2026
Last checked
20 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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