Team Administrator - Gloucester Crisis Team

The role will include taking minutes at the team meeting, processing referrals and completing administration tasks for the Team Manager and Clinicians. On occasion typing up letters for the Crisis Consultant and making appointments for them and the Team. You will also be asked to support with some auditing and monitoring tasks for Team compliance's.

You will be completing administration tasks on RiO, our patient computer system, as well as using other systems for example E-Roster, ESR and Centros Integra, training will be offered.

You will also handle calls coming in to the Crisis Team and take appropriate messages in order to relay to the Clinical Team and Consultant.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

To be responsible for a number of office systems including ordering stationery, petty cash, payment of invoices and fax / photocopier control.

To provide a full and comprehensive administration / secretarial service.

To use own initiative in prioritising workload to ensure deadlines are met. When appropriate, propose changes to working practices to maximise efficiency / effectiveness of role.

To produce copy and / or audio typing of correspondence, reports, presentations and spreadsheets, ensuring all documents are accurate and produced to a high standard.

To use Microsoft Office packages to produce reports, spreadsheets, presentations, emails to a high quality standard.

To handle all correspondence, including opening, redirecting, distribution and drafting replies to all mail.

At times be responsible, in the Managers absence, for opening, actioning and responding to emails and other correspondence

To be responsible for day-to-day diary management, arranging and co-ordinating meetings and to resolve conflicting diary appointments

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility,inclusivityand diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.In the latest staff survey, 61% of colleagues gave us their views.It was great to hear that:

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

QUALIFICATIONS

LENGTH AND / OR NATURE OF EXPERIENCE