Team Administrator

Provide administrative and secretarial support to clinical teams.

Handle confidential, sensitive, and urgent information appropriately, maintaining discretion at all times.

Work as part of a team to support service delivery.

Act as a point of contact for patients, carers, staff, and external agencies, delivering a friendly and professional service.

Respond to enquiries efficiently, sensitively, and in a timely manner.

Support a positive patient experience through excellent communication and customer service.

Maintain effective working relationships with colleagues and stakeholders across services.

Organise and prioritise workloads to meet service demands and deadlines.

Maintain accurate records and undertake a range of administrative tasks to support the effective running of the service.

Provide cross-cover for the District Nursing and Anticoagulation teams as required, ensuring continuity of service during staff absences and periods of increased demand.

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.

Information Technology

Essential: - Demonstrates experience of word processing and spreadsheets. Good standard keyboard skills and knowledge of Microsoft Office and Microsoft Teams.

Knowledge, skills and training

Essential: - Educated to GCSE Level or equivalent; - Well-developed experience in communicating effectively with professionals within and outside of the NHS

Desirable: - RSA 2 keyboard skills, audio typing and word processing or equivalent experience

Job Specific

Desirable: - Knowledge of NHS organisation and protocols; - Knowledge of working within a team

Personal Qualities/Attributes