Switchboard Operator
Somerset NHS Foundation Trust
Taunton, TA1 5DAView on map(opens Google Maps in a new tab)
Salary
£24,947 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
20 September 2026
10 days leftJob description
Are you a calm, organised and tech-savvy individual who thrives in a fast-paced environment? Do you enjoy helping people and being at the heart of cri...
Operate complex telecommunication systems including MITEL consoles and paging systems.
Respond to emergency calls and alarms with precision and urgency.
Maintain accurate records and databases including on-call rotas and emergency logs.
Provide Trust ID badges and manage swipe access systems.
Support administrative tasks and contribute to service improvements.
Work flexibly across shifts including early, late, night and weekend cover.
You'll join a supportive and fast-paced team where your role directly contributes to patient care and emergency response. You'll receive comprehensive training and have opportunities to grow and develop within the Trust, all while making a real difference every day.
Apply now to become a vital part of our communications hub and help keep Musgrove Park Hospital running smoothly, safely and efficiently.
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
Flexible working options to help you balance work and life
NHS pension scheme for long-term financial security
Generous annual leave allowance to recharge and relax
A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Qualifications
Essential
- Good general education (GCSE's) -- including English and mathematics or equivalent
- Relevant vocational qualification(equivalent to Microsoft Office MOST, ECDL or related qualification)
- Vocational level 3 /BTEC) in IM&T or information systems related subject (or relevant experience in IM&T environment)
Desirable: - Please see the attached JD.
Experience
Essential
- Knowledge of windows systems, requirement to manipulate data within excel, word, PowerPoint and other bespoke system
- Switchboard/Call Centre experience.
- Knowledge and experience on customer services
Additional Criteria
Essential
- Good working knowledge and understanding of PC hardware, operating systems and Microsoft IT packages.
- Demonstrable comfort with IT systems and a willingness to learn new IT skills
- Previous experience of healthcare or large complex organisation
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
7 September 2026
Last checked
9 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Similar roles
Explore related