NHSCloses in 13 days

Switchboard Call Handler

Betsi Cadwaladr University Health Board

Wrexham, LL13 7TD

Salary

£26,300

Contract

Permanent

Hours

Not specified

Closing date

17 September 2026

13 days left

Job description

The ability to speak Welsh is essential for this post. The Informatics Department has an opportunity for Staff Band 2 Call Handler/Switchboard Operato...

Bleep long range pagers, giving numeric and verbal information, awaiting response and putting caller through to department as requested, if no response, monitor situation and take appropriate action.Carry out the various emergency procedures for cardiac arrest, fire, major incident, personal attack etc. and maintain records in accordance with standing instructions/operational procedures.Replace batteries for internal paging receivers, arrange a replacement pager if faulty and provide instructions to bleep holders on correct usage.

Welsh Skills need to be learnt when appointed to post

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Qualifications

Essential

  • Meets all essential criteria as per attached job description/person specification

Desirable

  • Meets all desirable criteria as per attached job description/person specification

Skills

Essential

  • Meets all essential criteria as per attached job description/person specification

Desirable

  • Meets all desirable criteria as per attached job description/person specification

Experience

Essential

  • Meets all essential criteria as per attached job description/person specification

Desirable

  • Meets all desirable criteria as per attached job description/person specification

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

3 September 2026

Last checked

4 September 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

BCU
Betsi Cadwaladr University Health Board

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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